What happens next?

Once we have received a completed application, the following steps occur.

  1. We process the application
  2. We send the student a welcome letter confirming their personal details and choices
  3. Their chosen universities and colleges receive a copy of their application
  4. The universities and colleges decide whether to make them an offer or not

1. When we receive a completed application, we begin to process the details. If we have to query anything, we will contact the student to find out more information.

2. After processing the application, we will send them a welcome letter containing their application number, personal ID number, username for Track and a list of their choices. They should check the information carefully and let us know immediately if it is not correct by contacting our Customer Service Unit. If they haven't received a letter within 14 days from the application being sent to us, please ask them to contact our Customer Service Unit.students checking Track

Students will be able to view their application in Track using their application number and the same username and password they used to apply. Their username will be printed on the welcome letter. If they do not know their username or password, they should contact our Customer Service Unit. They will be asked to answer some security questions.

3. Once an application is processed, universities and colleges can access it online. They will be able to view the whole application, but they will not see where else the student has applied. They will only see any other choices after the student has replied to their offers. Universities and colleges may contact them to tell them that they are considering their application. Not all of them do this, so your students shouldn't worry if they don't hear from some of their choices.

4. The universities and colleges will consider an application against their own admissions criteria. Each has their own criteria and their own ways of working, so your students can expect to hear from them at different times: your students may be contacted within a very short period of time or it may be some months before they hear anything. The universities and colleges will decide on an individual basis whether they wish to make an offer or not and will send their decision to us. Decisions will be displayed on Track as soon as we receive them.

Replying to offers

If applying for any Route B art and design courses and receive an offer, your students should reply within 14 days (21 days if applying from outside the European Union).

If your students have not applied for any Route B courses, they don't have to decide which offer(s) to accept until all their universities and colleges have sent their decisions to us, although they can decide earlier if they wish.