The reply button only appears on Track when you have received decisions from all the universities and colleges to which you have applied.
If you have not received decisions from all your choices, but wish to accept an offer, you can cancel any outstanding choices on Track. The option to reply will then be available. Please check that you have received the offers you wish to accept before cancelling any choices.
If Track shows decisions from all your choices, but there is no reply button, please call our Customer Service Unit on +44 (0)871 468 0 468. UK BT landline calls will cost no more than 9p per minute. Calls from mobiles and other networks may vary.