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Home > Students > Step 3: Offers > FAQs > FAQ

An offer I received direct from a university or college is not displayed on Track. What shall I do?

This means your university or college has not told us about your offer. As soon as we receive it, you will be able to see it on Track. If two or three weeks have passed since you were given the offer, you should contact the university or college to discuss it.

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University or college decisions

  • When will my universities and colleges make a decision about my application?
  • I have been interviewed. How long will it be before I receive a decision?
  • An offer I received direct from a university or college is not displayed on Track. What shall I do?
  • My university or college says I am on a waiting list. What does this mean?
  • Where can I find the details of the offer in Track?
  • My course has been discontinued. What can I do?
  • The decision you have sent me is different to what the university/college told me. What shall I do?
  • The conditions in my offer do not make sense to me. What can I do?
  • Why does my conditional offer ask for qualifications I already hold?
  • My application has been unsuccessful. Can you tell me why?
  • I applied for medicine and have been turned down on all choices. What can I do?
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