- Where to start?
- Step 1: Choosing courses
- Step 2: Applying
- Step 3: Offers
- Step 4: Results
- Step 5: Next steps
- Step 6: Starting university or college
- UCAS terms explained
- UCAS Tariff
- Student finance
- Important dates
- Events
- News
The decision you have sent me is different to what the university/college told me. What shall I do?
The information we send you is exactly what your university/college sends to us. If a university or college has sent out conflicting information, you should contact them direct, not us. They may amend your record and send the changes to us, which will then be displayed on Track.
University or college decisions
- When will my universities and colleges make a decision about my application?
- I have been interviewed. How long will it be before I receive a decision?
- An offer I received direct from a university or college is not displayed on Track. What shall I do?
- My university or college says I am on a waiting list. What does this mean?
- Where can I find the details of the offer in Track?
- My course has been discontinued. What can I do?
- The decision you have sent me is different to what the university/college told me. What shall I do?
- The conditions in my offer do not make sense to me. What can I do?
- Why does my conditional offer ask for qualifications I already hold?
- My application has been unsuccessful. Can you tell me why?
- I applied for medicine and have been turned down on all choices. What can I do?