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Home > Students > Step 3: Offers > FAQs > FAQ

The conditions in my offer do not make sense to me. What can I do?

Please contact your university or college to discuss your offer. Offers can be changed or corrected and any updates will be displayed on Track.

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University or college decisions

  • When will my universities and colleges make a decision about my application?
  • I have been interviewed. How long will it be before I receive a decision?
  • An offer I received direct from a university or college is not displayed on Track. What shall I do?
  • My university or college says I am on a waiting list. What does this mean?
  • Where can I find the details of the offer in Track?
  • My course has been discontinued. What can I do?
  • The decision you have sent me is different to what the university/college told me. What shall I do?
  • The conditions in my offer do not make sense to me. What can I do?
  • Why does my conditional offer ask for qualifications I already hold?
  • My application has been unsuccessful. Can you tell me why?
  • I applied for medicine and have been turned down on all choices. What can I do?
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