We aim to provide a high quality service which satisfies all customer enquiries, where and whenever required, by giving clear, accurate information and advice.
Vision and mission
Our vision is that UCAS is at the heart of connecting people to higher education.
Our mission is to inspire and facilitate progression in education through information and admissions services.
At UCAS, universities, schools, colleges, and prospective students are at the heart of everything we do, and every decision we make.
We're committed to delivering a first-class service to all our customers. Our dedicated teams pride themselves on going above and beyond expectations.
Customer feedback is crucial, as it helps us to continue to grow and improve our services across all channels. You can get in touch if you’ve received excellent service, or if you need to make a complaint.