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Planned maintenance: 19 – 20 January

We are carrying out planned maintenance on Friday 19 January and Saturday 20 January. This means at times, you may become disconnected from Apply for advisers.

Please do not make any changes to applications during the following times:

  • 07:30 – 08:00 on Friday 19 January
  • 14:00 – 15:00 on Saturday 20 January

Please be aware that UCAS Undergraduate Apply may also become disconnected – we’re advising applicants to avoid making changes to their applications at the times listed above.

Apply for advisers will be unavailable between 06:00 – 13:00 on Saturday 20 January.

UCAS Undergraduate Track will also be unavailable between 09:00 – 11:00 on Saturday 20 January.

How to write UCAS Postgraduate (UKPASS) references

Here we explain what you need to do if you've been asked to write a reference for a UCAS Postgraduate (UKPASS) applicant.

On their application form, applicants will be asked to provide the details of two referees. These referees should know the applicant well enough to write about them and comment on whether they are a suitable candidate for postgraduate study. Applicants will not be able to complete their application and send it to us without either:

  • full details of both referees, or
  • confirmation as to how the references will be provided to their chosen university or college

You will need to write the references in English, unless the applicant is applying to a Welsh university or college and the rest of their application is completed in Welsh – in which case the reference may, of course, be written in Welsh.

The reference should be entered into the space provided, and can be sent as an attachment to the application. Alternatively, you can send it by post or email it directly to the university or college the applicant is applying to.

References must not contain any false, misleading or partial information, and must not be written, edited or changed in any way by the applicant.