Exam Results Helpline is back for August 2019

Thursday 4 July 2019, Applicant

by Exam Results Helpline

Exam Results Helpline is back for August 2019

Relevant to
Exam Results Helpline
The Exam Results Helpline is preparing for another busy August helping stressed-out students and their families as 2019’s major exam announcements approach. The team of career advice experts provide free, specialised information, help and guidance to students who have higher or lower exam results than expected and want to know what to do next.

The helpline number 0808 100 8000 opens in Scotland first on 6 August, when Higher, Advanced Higher, National and Scottish Baccalaureate results are announced and closes North of the Border on 14 August.

The helpline number
0800 100 900 will then open for students in the rest of the UK on 14 August, and closes on 29 August, following GCSE results day. Follow on advice will be available from The National Careers Service to anyone that requires it after 29 August.

Students make the bulk of the calls, but a third are parents reviewing options for their children. Students should give them a call if they’re looking for information on:
  • skills, qualifications and subject choices
  • re-sits and re-marks
  • sixth form, college, university and other higher education / further education choices
  • gap years
  • moving away from home
  • vocational learning routes including diplomas, apprenticeships, SVQs and NVQs
  • careers, employment and setting up in business
Remember: If you’ve got a question about your application status or how to use Clearing you should contact UCAS.

A full timetable of open hours is provided below:
Exam results helpline, delivered by Skills Development Scotland: 0808 100 8000
Opening hours
6 – 7 August
08:00 - 20:00
12 14 August
09:00 - 17:00
Exam results helpline, delivered by the National Careers Service for the rest of the UK: 0800 100 900
14 – 29 August
08:00 – 22:00
After 29 August, support will remain available through the National Careers Service helpline which is open from 08:00 – 22:00 seven days a week.