Working with the marketing and design teams, to deliver effective on and offline marketing collateral, engaging creative campaigns, and website copy for UCAS Media and UCAS.
Closing date
25 Mar 2018
£33,000 (pro rata)
Full-time or part-time
Full-time (four-month FTC)
External Relations

About the External Relations department

External Relations provides intelligence and insight to inform UCAS’ strategy, and underpin the development, delivery, and improvement of UCAS’ operations, products, and services. It also maintains UCAS’ reputation, and ensures customers are able to interact with the business in a fulfilling way, while maintaining the UCAS brand.

The department is divided into three primary functions:

  • Media and Corporate Communications – responsible for securing UCAS’ public reputation, and ensuring corporate communications are consistent with business strategy to internal and external stakeholders, and media.
  • Strategy and Policy – deploys UCAS’ data, research, and analysis appropriately, and ensures UCAS’ strategy, products, and services are informed by market trends, through proactive engagement with governments, funders, and regulators to inform business strategy.
  • Marketing and Events – ensures the conception and delivery of engaging marketing campaigns, while growing and protecting UCAS’ brand value and reputation, ensuring marketing and customer interactions are easy, enjoyable, and fulfilling.

About the role

Key duties and responsibilities:

  • Work in collaboration with the marketing and design teams to generate concepts for campaign activities, and support the overall production process with appropriate content.
  • Research content and write copy options for UCAS and UCAS Media printed collateral, posters, manuals, guides, emails, signs, and anything else that requires written offline content.
  • Work with the SEO and Content Manager to develop content seeding opportunities, and create content that supports our SEO strategy.
  • Generate slogans, straplines, scripts, and other content for marketing collateral.
  • Ensure all content created is aligned with brand values, and relevant standards and guidance.

For UCAS’ commercial websites, and

  • Management, updating, development, and enhancement of content and tools.
  • Ensure content is up-to-date and accurate – particularly in line with policy, legal requirements and any statutory guidance, relevant subject area best practice, and user feedback.
  • Research and identify potential expert third party suppliers/contributors (for native and sponsored content).
  • Manage relationships with third party suppliers providing content/tools used on UCAS’ commercial websites.
  • Engage with relevant contacts to develop and manage UGC.
  • Working closely with the Social Media Team to develop, in conjunction with marketing colleagues, a robust plan to support awareness and usage of the sites, supporting definition and implementation of key messages, and ensure continuity of messages to audience.
  • Manage regular user feedback exercises/forums, and ensure outcomes are used to inform ongoing development and enhancement to the overall content.


£33,000 (pro rata) with 25 days annual leave, voluntary flexible benefits, paid volunteering days, and a contributory stakeholder pension. It’s not just about the financial benefits that UCAS offers – on-site you can also benefit from our restaurant, affordable gym membership, free parking, unlimited tea and coffee, and many other perks. You’ll enjoy an exciting, agile working environment, with a vibrant culture and flexible approach to work, all of which reflects our teamwork and innovative spirit.

How to apply

Please see the role profile (107.57 KB) for more information. Please download and complete our  application form (1.18 MB), which you will need to upload on the next page, along with your CV.

You will receive an email confirming that your application has reached us. We endeavour to contact all candidates before or soon after the closing date. However, due to high volumes of applications, we may not be able to contact all candidates. If you do not hear from us, please assume your application has been unsuccessful on this occasion.

All information you send to us will be kept in line with the Data Protection Act 1998. UCAS is committed to equality and values diversity in our workforce. We welcome and encourage applications from all candidates in line with the Equality Act 2010.

We reserve the right to close this job vacancy prior to the advertised closing date, if we feel we have found a suitable candidate.

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