Annual Admissions Conference 2018

Date and location
This event has now finished

Managing mistakes

Monday 26 March 2018 16:25 - 17:25
Breakout session
Introductory to intermediate

Summary

This session explores what can happen when mistakes are made in the admissions process, and covers steps that can be taken to minimize the risk of mistakes in the future, and how to minimize their impact when they do occur. 

Learning outcomes

  • The impact of mistakes in admissions, especially in the contexts of CMA, GDPR, and the reach of social media.
  • Identifying appropriate escalation routes and communication channels.
  • Use of procedure and systems to reduce risk of mistake.