Service status
We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.
Undergraduate systems
| Adviser portal | Green | This service is running normally. |
| Application and Decision Tracker | Green | This service is running normally. |
| Apply 2021 | Green | This service is running normally. |
| Apply 2022 | Green | This service is running normally. |
| Clearing Plus | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| HEP1 test environment | Green | This service is running normally. It is available from 5AM to 9PM BST, Monday to Friday |
| HEP2 test environment | Green | This service is running normally. It is available from 5AM to 5PM BST, Monday to Friday. |
| MOVEit | Green | This service is running normally. |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| Track | Amber | Track will not be updated while we process exam results – you can still change your password until 18:00 (UK time) on Mon 09 Aug |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Postgraduate systems
| Agent portal | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| Decisions API | Green | This service is running normally. |
| MOVEit | Green | This service is running normally. |
| New test, training, and development environment | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| UCAS Postgraduate Apply | Green | This service is running normally. |
| UCAS Postgraduate web-link | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Conservatoires systems
| Apply 2021 | Green | This service is running normally. |
| Apply 2022 | Red | This service is temporarily unavailable. You can sign in to continue working on your application from 08:00 (UK time) on 11 Aug |
| Collection tool | Green | This service is running normally. |
| MOVEit | Green | This service is running normally. |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| Track | Red | Track is now unavailable until 08:30 (UK time) on Tuesday 10 August while we process exam results. |
| Track 2022 | Red | This service is temporarily unavailable. You can sign in to continue working on your application from 08:00 (UK time) on 11 Aug |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Teacher Training systems
| Apply 2021 | Green | This service is running normally. |
| MOVEit | Green | This service is running normally. |
| odbc-link | Green | This service is running normally. |
| Track | Green | This service is running normally. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |