Service status

We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.

Undergraduate systems

Adviser portal 2020RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Application and Decision TrackerRedApplication is currently unavailable for the preparation of 2020 cycle
Apply 2020RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Apply for advisers 2019RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Collection toolGreenThis service is running normally.
HEP1 test environmentGreenThis service is running normally. It is available from 08:00 to 18:00, Monday to Friday.
HEP2 test environment GreenThis service is running normally. It is available from 08:00 to 18:00, Monday to Friday.
MOVEitRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
New test, training, and development environmentGreenThis service is running normally.
odbc-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Search toolGreenThis service is running normally.
TrackRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
web-link (institution data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
xml-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019

Postgraduate systems

Agent portalGreenThis service is running normally.
Collection toolGreenThis service is running normally.
Decisions APIGreenThis service is running normally.
MOVEitRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
New test, training, and development environmentGreenThis service is running normally.
Search toolGreenThis service is running normally.
UCAS Postgraduate ApplyGreenThis service is running normally.
UCAS Postgraduate WeblinkGreenThis service is running normally.
xml-linkGreenThis service is running normally.

Conservatoires systems

Apply 2020RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Collection toolGreenThis service is running normally.
MOVEitRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
New test, training, and development environmentGreenThis service is running normally.
odbc-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
Search toolGreenThis service is running normally.
TrackRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
web-link (institution data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
xml-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019

Teacher Training systems

ApplyRedThis service will be available from 09:00(UK time) on 8 October 2019
MOVEitRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
odbc-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
TrackRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
web-link (institution data)RedThis service is unavailable until 23:59 (UK time) on 22 September 2019
xml-linkRedThis service is unavailable until 23:59 (UK time) on 22 September 2019

16-18 Choices systems

ApplyRedThis service is unavailable until 23:59 (UK time) on 22 September 2019
SearchRedThis service is unavailable until 23:59 (UK time) on 22 September 2019