Service status
We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.
Undergraduate systems
| Adviser portal 2020 | Green | This service is running normally. |
| Application and Decision Tracker | Green | This service is running normally. |
| Apply 2021 | Green | This service is running normally. |
| Apply 2022 | Green | This service is running normally. |
| Clearing Plus | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| HEP1 test environment | Green | This service is running normally. It is available from 5AM to 9PM BST, Monday to Friday |
| HEP2 test environment | Green | This service is running normally. It is available from 5AM to 5PM BST, Monday to Friday. |
| MOVEit | Red | This service is unavailable from until 23:59(UK time) on 25 July 2021 |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| Search tool | Green | This service is running normally. |
| Track | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Postgraduate systems
| Agent portal | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| Decisions API | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable from until 23:59(UK time) on 25 July 2021 |
| New test, training, and development environment | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| UCAS Postgraduate Apply | Green | This service is running normally. |
| UCAS Postgraduate web-link | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Conservatoires systems
| Apply 2021 | Green | This service is running normally. |
| Apply 2022 | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable from until 23:59(UK time) on 25 July 2021 |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| Search tool | Green | This service is running normally. |
| Track | Green | This service is running normally. |
| Track 2022 | Green | This service is running normally. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Teacher Training systems
| Apply 2021 | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable from until 23:59(UK time) on 25 July 2021 |
| odbc-link | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| Track | Green | This service is running normally. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Red | This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021 |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |