Application status
We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.
| Application | Status | Notes |
|---|---|---|
| Adviser portal | Green | This service is running normally. |
| Application and Decision Tracker | Green | This service is running normally. |
| Clearing Plus | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| HEP1 test environment | Green | This service is running normally. It is available 04:00 – 18:00 Monday to Friday |
| HEP2 test environment | Green | This service is running normally. It is available 08:00 – 18:00 Monday to Friday. |
| MOVEit | Green | This service is running normally. |
| New test, training, and development environment | Green | This service is running normally. |
| Record of Prior Acceptance (RPA) | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| UCAS Application (managing offers and decisions) | Green | This service is running normally. |
| UCAS Application 2025 (sending an application) | Green | This service is running normally. |
| UCAS Application 2026 (sending an application) | Green | This service is running normally. |
| UCAS Halo ITSM portal | Green | This service is running normally. |
| web-link | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
| Application | Status | Notes |
|---|---|---|
| Collection tool | Green | This service is running normally. |
| HEP1 test environment | Red | This service is unavailable till 1:00 (UK Time) on 23 May 2025. |
| MOVEit | Green | This service is running normally. |
| New test, training, and development environment | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| UCAS Application (managing offers and decisions) | Green | This service is running normally. |
| UCAS Application 2025 (sending an application) | Green | This service is running normally. |
| UCAS Halo ITSM portal | Green | This service is running normally. |
| web-link | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
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