Service status
We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.
Undergraduate systems
| Adviser portal 2020 | Green | This service is running normally. |
| Application and Decision Tracker | Green | This service is running normally. |
| Apply 2019 | Green | This service is running normally. |
| Apply 2020 | Green | This service is running normally. |
| Apply for advisers 2019 | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| HEP1 test environment | Green | This service is running normally. It is available from 08:00 to 18:00, Monday to Friday. |
| HEP2 test environment | Green | This service is running normally. It is available from 08:00 to 18:00, Monday to Friday. |
| MOVEit | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| Track | Red | This service is unavailable until 11:00 (UK time) on 25 May 2019. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Postgraduate systems
| Agent portal | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| Decisions API | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |
| New test, training, and development environment | Green | This service is running normally. |
| PG Apply for Agents | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| UCAS Postgraduate Apply | Green | This service is running normally. |
| UKPASS Apply | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Conservatoires systems
| Apply 2019 | Green | This service is running normally. |
| Collection tool | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |
| New test, training, and development environment | Green | This service is running normally. |
| odbc-link | Green | This service is running normally. |
| Search tool | Green | This service is running normally. |
| Track | Green | This service is running normally. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
Teacher Training systems
| Apply | Green | This service is running normally. |
| MOVEit | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |
| odbc-link | Green | This service is running normally. |
| Track | Green | This service is running normally. |
| UCAS ServiceNow portal | Green | This service is running normally. |
| web-link (applicant data) | Green | This service is running normally. |
| web-link (institution data) | Green | This service is running normally. |
| xml-link | Green | This service is running normally. |
16-18 Choices systems
| Apply | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |
| Search | Red | This service is unavailable until 18:00 (UK time) on 26 May 2019. |