Service status

We aim to keep you informed of any issues that may be affecting the services we offer. The tables below give an overview of our current service availability.

Undergraduate systems

Adviser portal 2020GreenThis service is running normally.
Application and Decision TrackerGreenThis service is running normally.
Apply 2021GreenThis service is running normally.
Apply 2022GreenThis service is running normally.
Clearing PlusGreenThis service is running normally.
Collection toolGreenThis service is running normally.
HEP1 test environmentGreenThis service is running normally. It is available from 5AM to 9PM BST, Monday to Friday
HEP2 test environment GreenThis service is running normally. It is available from 5AM to 5PM BST, Monday to Friday.
MOVEitRedThis service is unavailable from until 23:59(UK time) on 25 July 2021
New test, training, and development environmentGreenThis service is running normally.
odbc-linkRedThis service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
Search toolGreenThis service is running normally.
TrackRedThis service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)RedThis service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
web-link (institution data)GreenThis service is running normally.
xml-linkGreenThis service is running normally.

Postgraduate systems

Agent portalGreenThis service is running normally.
Collection toolGreenThis service is running normally.
Decisions APIGreenThis service is running normally.
MOVEitRedThis service is unavailable from until 23:59(UK time) on 25 July 2021
New test, training, and development environmentGreenThis service is running normally.
Search toolGreenThis service is running normally.
UCAS Postgraduate ApplyGreenThis service is running normally.
UCAS Postgraduate web-linkGreenThis service is running normally.
xml-linkGreenThis service is running normally.

Conservatoires systems

Apply 2021GreenThis service is running normally.
Apply 2022GreenThis service is running normally.
Collection toolGreenThis service is running normally.
MOVEitRedThis service is unavailable from until 23:59(UK time) on 25 July 2021
New test, training, and development environmentGreenThis service is running normally.
odbc-linkRed This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
Search toolGreenThis service is running normally.
TrackGreenThis service is running normally.
Track 2022GreenThis service is running normally.
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)RedThis service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
web-link (institution data)GreenThis service is running normally.
xml-linkGreenThis service is running normally.

Teacher Training systems

Apply 2021GreenThis service is running normally.
MOVEitRedThis service is unavailable from until 23:59(UK time) on 25 July 2021
odbc-linkRedThis service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
TrackGreenThis service is running normally.
UCAS ServiceNow portalGreenThis service is running normally.
web-link (applicant data)Red This service is unavailable from 09:00 24th July 2021 to 13:00 24th July 2021
web-link (institution data)GreenThis service is running normally.
xml-linkGreenThis service is running normally.