Health records clerks keep patients' medical records up-to-date and available to medical staff.

What does a health records clerk do?

Health records clerks are also known as medical records staff. The main duties of this role would include:

  • finding and checking patient records
  • creating new records and updating existing ones on the computer system
  • filing records
  • forwarding test samples to laboratories
  • storing test results and letters with the right patient records
  • greeting patients, booking appointments and dealing with enquiries from GPs
  • recording illnesses and treatments using a system of codes, known as clinical coding
  • recording patient admissions, transfers, discharges, and deaths
  • inputting details from paper records onto a computer system
  • collecting statistics such as number of admissions, discharges and waiting lists
You might carry out all of these duties, or you could specialise in one area, such as filing, admissions or clinical coding.​

What do I need to do to become a health records clerk?

To get into this job you would usually need a good general standard of education and previous experience of office work. You may be able to get into this job through an apprenticeship scheme.​​​

Related skills

  • Administration
  • Attention to detail
  • Communication
  • Interpersonal skills
  • IT
  • Patience
  • Teamwork
  • Time management

Academic route

  • GCSEs (A-C), including English and maths, or a similar level of qualification.

Essential qualifications

  • Disclosure and Barring Service (DBS) check

Where to find out more

Where could I be working?

You could work in an NHS hospital, or in a GP surgery, private hospital or the armed forces.

Contains public sector information licensed under the Open Government Licence v3.0

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