Telecoms technicians install, repair and maintain broadband, mobile and landline telephone networks.

What does a telecoms technician do?

A telecoms technician installs, tests and repairs communications and data communications systems, such as:

  • fixed-line and mobile telephony networks
  • copper wire and fibre-optic cabling
  • VoIP communication systems
  • analogue and digital satellite systems
  • wireless radio networks providing internet access via PCs, smartphones and tablets

Work varies in scale, from setting up a communications network in a large organisation, to the installation of a home satellite system. It could involve:

  • laying, connecting and testing underground and underfloor cabling
  • testing and repairing faults in public and private switching exchanges
  • working with aerial rigging and related equipment
  • installing mobile and static antennae on buildings or masts
  • designing, building and testing telecommunications components and equipment

What do I need to do to become a telecoms technician?

There are various ways to become a telecommunications technician. You may be able to complete an apprenticeship with an electronics, telecommunications or IT company.

Alternatively, you may get a trainee position with an installation company if you already have experience and/or qualifications in electronic or electrical engineering, or servicing. You could take a college course to gain qualifications in these areas.

As you could be travelling from job to job, you may need a driving licence. You will also be expected to have colour-normal vision. 

Related skills

  • Ability to understand technical plans
  • Attention to detail
  • Communication
  • Customer service
  • Physical fitness
  • Problem solving
  • Teamwork

Vocational route

  • Apprenticeship with an electronics, telecommunications or IT company
  • Level 2 Award in Communications Cabling (covers copper and fibre optics cabling)
  • Level 2 Certificate in ICT Systems and Principles
  • Level 2 Certificate in Telecommunication Systems

Where to find out more

Where could I be working?

Your work could be indoors on production lines and in customers' premises, or outdoors on-site. Some tasks involve working at heights. 

Contains public sector information licensed under the Open Government Licence v3.0

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