Direct contact service

Allow universities and colleges to contact you with an offer, even if you haven’t applied to them, just in case things don’t go to plan.
Relevant to

Our direct contact service is designed to help you get a place at university or college. By signing up to the service, universities and colleges with spaces on courses similar to those you have applied for can contact you with an offer – you don’t have to accept it, but it gives you more options should you find yourself without a place.

As it’s an optional service, you’ll need to sign up. You’ll can do this by clicking the sign up button in one of the emails from us – you’ll receive regular emails once you’ve sent us your application.

Remember, choosing the right course and university or college is a very important decision – you’ll be investing a lot of time, money, and effort, and it can be difficult to change if you’re not satisfied. The university or college must ensure you have all the information you need to make an informed decision under consumer protection legislation.


Frequently asked questions

Here are some of the most frequently asked questions about the direct contact service. If you can’t find the answer to your question here, please contact our team.