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Planned maintenance: 15 – 17 December

Due to planned maintenance, the services below will be unavailable from 20:00 on Friday 15 December until 23:59 (UK time) on Sunday 17 December:

  • UCAS Undergraduate Apply and Track
  • UCAS Conservatoires Apply and Track
  • UCAS Teacher Training Apply, Track, and the search tool
  • UCAS Postgraduate Apply
During this time, you won’t be able to work on your application, sign in to Track, or use the UCAS Teacher Training search tool.
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Customer Experience Centre availability – 13 December

Our Customer Experience Centre will close at 15:45 (UK time) on Wednesday 13 December for staff training. It will open again, as usual, at 08:30 (UK time) on Thursday 14 December.

UCAS Undergraduate: parents and guardians

Find advice to help you support your child throughout the UCAS application cycle, including videos and tips for getting started.
Relevant to
UCAS for parents in under 90 seconds
Helen, a UCAS adviser whose son is making his application to university this year, explains how an open day visit will help your child choose the right course, and gives her tips on how to make the most of the visit.
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UCAS for parents in under 90 seconds
Helen, a UCAS adviser whose son is making his application to university this year, explains how to find out what it's going to cost.
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UCAS for parents in under 90 seconds
Helen, a UCAS adviser whose son is making his application to university this year, explains how you can help your child with their application.
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UCAS for parents – Clearing
UCAS adviser Helen explains how Clearing can help if your child doesn't get their results they need to get into their chosen uni.
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How the application process works
This video explains how your son or daughter applies and makes choices, and how you can help them.
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How to support your child
If you're a parent or guardian of someone applying through UCAS, this signed video will help.
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Parent newsletters – sign up 

Get updates and all the information you need, along with timely explanations of the application process.

Do you have limited internet access?

If the internet is not readily available to you and your child, download and print our PDF guide to the application form (1.28 MB), including all the help text.

This printable guide will help your child familiarise themselves with the application process, and gather all the details they need, so when it comes to completing the online application, the process of inputting their details will be a lot quicker.

Important – your child will still need to register and complete their application online. We do not accept paper applications. 


Translate our website 

We use BrowseAloud on our site. BrowseAloud can read our web pages to you in your preferred language. You can also choose to simplify our web pages to make them easier to read, as well as magnifying text.

To use the service, select Listen/translate with BrowseAloud at the end of the page. If you’re using an internet browser other than Google Chrome, you’ll need to have Flash installed and enabled to use the software. 

Take a look at our accessibility information for more advice on other features of our website.


What you need to know about the application process

Most courses start in September, and some require applications to be submitted almost a year in advance – unless they’re for part-time courses.

There are a few different stages to the process – and application deadlines vary depending on the course – so the earlier your child can get started, the better.

We've created a handy tool to guide you through the application process, so you can stay up-to-date with what your child needs to do when. It also contains links off to useful pages of the website which you can share with your child to point them in the right direction.

Go to the parent information tool

Know your rights!

Choosing the right course at the right university is an important decision for your child, involving a significant investment of time and money. Did you know that students have specific rights under consumer law? Universities have obligations to provide the information students need to make informed decisions, as well as obligations to treat them fairly during their studies.

To find out more, take a look at the information on our website.


Top ten tips for your child

  1. Start research early – there are a lot of higher education options to choose from!
  2. Know the deadlines – for some courses, the application deadline is almost a year in advance of when the course starts.
  3. Browse through courses – so they can work out what they would enjoy or be interested in.
  4. Go to UCAS events and course provider open days – speak to us and higher education staff to get answers to their questions.
  5. Check entry requirements – make sure they can get the grades they need to get a place on a course.
  6. Redraft their personal statement – get plenty of feedback and refine it until they’re happy.
  7. Understand student finance – so they can make the best arrangements to fund their studies. Full-time undergraduate students starting their studies from 1 August 2016 will be eligible for a means tested maintenance loan of up to £8,200, to help with students' living costs. This loan will be paid back in the same way as a tuition fee loan, once they’ve graduated or finished their studies, and are earning over £21,000 a year. Previously, this loan would have taken the form of a non-repayable grant. The maintenance loan is based on your household income, with the maximum loan available if this is less than £25,000. Find out more about changes to maintenance grants and loans.  
  8. Be prepared for results day – make sure they’re prepared for all the possible outcomes.
  9. Understand how Extra and Clearing work – different ways to apply for more courses.
  10. Visit our Facebook and Twitter regularly to get advice and ask questions.