Who can help?
If you'd like something confidential, anonymous, and over the phone, you could call Nightline – a listening, support, and information service, run by students for students. There's also The Site – full of help and advice for students, as well as a free question and answer service.
Problems with the course provider
Academic – if you're struggling or not enjoying the course, speak to a tutor.
- They might have good advice or a helpful solution.
- Maybe you could swap courses without losing time or credit.
Accommodation – if you're having trouble, you might be able to sort out an alternative.
- If it's a problem in halls, the accommodation office might be able to help.
- Try your student support service if it's a private landlord.
Legal – if it's a problem with the course provider, you can get free legal advice through your students' union.
- Some have a legal information centre you can go to.
- They might have a weekly drop-in centre with a qualified professional you can talk to.
Health – many course providers have their own medical centres you can go to, or at least advice about local doctors.
- If not, a student adviser should be able to give you information about local doctors.
- If there's anything that affects your studies, let your tutor or adviser know as soon as you can.
Making friends – the best way is to get stuck in.
- Get to know your housemates and other students on your course.
- Join clubs and societies that share your interests – think about volunteering too.
Missing home? Don't worry – most students go through this!
- It's a massive change, but try to get involved with campus life and keep busy.
- Maybe speak to a counsellor – they might have advice to help you get used to your new surroundings.
Thinking about leaving?
- Speak to family, friends, tutors, advisers, or support staff to figure out what you want to do.
- If you do drop out, don't feel like you've failed – remember you've taken the time to think it over, and it's what feels right for you. See what other options are available – with such a wide variety on offer, chances are you'll find something else to get inspired and enthusiastic about.
- If later you decide to reapply, it'll be a new application – you can't reuse your previous one.