What is web accessibility?

Web accessibility is the practice of making website content available to all users, particularly those with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. It includes making a website as accessible as possible regardless of browsing technology, such as for people with text-only web browsers and old browser versions.

UCAS’s commitment to web accessibility

UCAS is committed to providing an accessible web presence that gives all members of the public full access to its information and services, which are offered through this website.

We are committed to achieving full conformity with the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG). This quality standard aims to ensure that a website is accessible to users with a range of disabilities, including those with visual impairments.

Compliance with web accessibility is an ongoing process which we are regularly working to improve. If you experience problems accessing any of the information on our site, please contact us and we will try our best to fix the problem or provide the information in an alternative format.

We support Internet Explorer 8 and above and the latest versions of Firefox, Chrome and Safari.

Changing the text size

  • Internet Explorer: select View > Text size or hold Ctrl and roll your mouse wheel if you have one

  • Mozilla Firefox: select View > Text size or hold Ctrl and roll your mouse wheel if you have one
  • Opera: select View > Zoom or hold Ctrl and roll your mouse wheel if you have one
  • Safari: select View > Make text bigger or hold Ctrl and roll your mouse wheel if you have one

How do I change the colours?

You can use your web browser options to choose your own colours. Depending on which web browser you are using, this can be done in the following ways:

  • Internet Explorer: select Tools > Internet Options > General > Colors
  • Mozilla Firefox: select Tools > Options > Content > Colors
  • Opera: select Tools > Preferences > Fonts and Page Style
  • Safari: select Safari > Preferences > Appearance

How do I change speed and buttons on my mouse?

If you are using a Microsoft Windows computer, you can change a number of control options on your mouse, including the speed of the pointer or the wheel, how quickly you need to double-click, and swapping the buttons for left and right-handed use.

To change your mouse options click the Start button in the bottom left of your screen and select Control Panel > Mouse.

If you are using an Apple Macintosh computer, please visit the Apple Accessibility website for more information on how to change your settings.

Video content

W3C recommends that all transcripts are available from videos on the site. Transcripts are available on request from us if needed please contact us outlining the content that the transcript is needed for.


All videos that are produced by UCAS and are on or contain at least an English language subtitle track. This will be included in all released videos. We are now translating new videos into Welsh, starting with four Apply videos to be released in line with the new cycle’s software in early June. These are all available by clicking the “CC” button in player through the site.

Further useful links to help you with accessibility issues