Before you contact us, check out our FAQs – here you'll find the answers to questions we get asked most often.
Lost or forgotten your password?
If you've lost or forgotten your login details, it's easy to reset them or request a reminder.
We've got loads of how-to video guides that will help you complete your application, and use our other services.
Still have a question? Give us a call
Our telephone numbers:
UCAS Teacher Training
Try our new instant chat service, which is available Monday to Friday, 10:00 – 17:00 (UK time).
Calls will be charged at your standard network rate.
Do you have hearing difficulties?
- In the UK, call the Text Relay service on 18001, followed by the relevant number.
- Outside of the UK, call +44 151 494 1260 (text phone) – you'll need to ask the operator to dial the relevant number.
If you need to write to us
If you want to send us a letter, you can write to us at:
New Barn Lane
For more details about UCAS, please visit our company information page.
Compliments, comments, and complaints
If you'd like to tell us about your experiences, both positive and negative, we'd love to hear from you!