Business Customer Support Technician Apprentice Gloucester
BT
Gloucester
- Apprenticeship level
- England - Advanced Apprenticeship - Level 3
- Salary
- £23,810
- Industry
- Digital and IT
- Apply by | Start date
- 22/02/2026 | 06/07/2026

We have an incredible range of work to get involved in across the business. From Consumer and Digital to Networks or Business, the work we do is at the very heart of our mission to keep customers online.
So, whether you’re a school-leaver, a graduate or simply looking for a career-change, you’ll learn from the best, help inform what’s next, and unlock your potential. All while launching a ground-breaking career of your own.
Who are we? From EE and BT to Plusnet and Openreach, we’ve been the pioneering global powerhouse behind iconic household names for decades. Brands that truly helped to shape the past. But now our focus is all about making the present possible and creating a future where everyone can take part. Why BT? We have an incredible range of work to get involved in across the business. From Consumer and Digital to Networks or Business, our advancements in telecommunications are always at the heart of our mission to keep customers online. So, whether you’re a school-leaver, a graduate or simply looking for a career-change, you’ll learn from the best, help inform what’s next, and unlock your potential. All while launching a ground-breaking career of your own. Life at BT Group Our purpose is as simple as it is ambitious: we connect for good. Our values - personal, simple and brilliant, show us the way, and they’re what make BT Group a place you can feel empowered and excited for your future. You’ll also get great benefits as you make an impact and help us innovate for the future. We offer a competitive pay framework, flexible working options, discounts on EE and BT products, lots of support for your professional development, and even the opportunity to take a sabbatical down the line.
Cycle scheme
Employee assistance
Flexible working
Generous parental leave
Health cover
Learning and development
Pension
Remote working
Wellbeing scheme
BT Group plc, 1 Braham Street, London, United Kingdom, E1 8EE
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