Living cost support changes for EU nationals
We’d like to bring to your attention changes to the rules around EU nationals’ eligibility for living
News articles
Living cost support changes for EU nationals
We’d like to bring to your attention changes to the rules around EU nationals’ eligibility for living
Link products availability 18 – 19 March
We’ll be deploying system and security updates to our IT infrastructure hosted with Amazon Web Services
Link products availability 18 – 19 March
We’ll be deploying system and security updates to our IT infrastructure hosted with Amazon Web Services
Update on Application Tracker
Further to our email sent on Tuesday 12 January, we have now completed the User Acceptance Testing (UAT)
Full system outage 29 – 31 January
There will be a full system outage from 18:00 on Friday 29 January until 23:59 on Sunday 31 January while
HEP1 test environment unavailable 8 January
The HEP1 test environment will be unavailable from 08:00 until 18:00 on Friday 8 January.
HEP1 test environment unavailable 11 – 12 December
The HEP1 test environment will be unavailable from 08:00 on Friday 11 December until 23:59 on Saturday
Issue with Application and Decision Tracker
We are aware of some data inconsistencies with Application and Decision Tracker, resulting in some users
System and security patching
As part of our ongoing maintenance work, we’ll be deploying system and security patches to the infrastructure
HEP2 test environment unavailable 6 November 2015
The HEP2 test environment will be unavailable from 08:00 until 18:00 on Friday 6 November, while we carry
Star J technical update
Unfortunately a technical issue has prevented us from being able to deploy the planned HESA/Star J changes
HEP1 test environment unavailable 30 October 2015
The HEP1 test environment will be unavailable from 08:00 until 18:00 on Friday 30 October, while we carry
HEP2 test environment unavailable from 23 – 25 October 2015
The HEP2 test environment will be unavailable from 08:00 on Friday 23 October until 23:59 on Sunday 25
HEP1 test environment unavailable on Friday 16 October 2015
The HEP1 test environment will be unavailable between 08:00 – 18:00 on Friday 16 October, whilst we carry
HEP1 test environment unavailable on Friday 2 October
The HEP1 test environment will be unavailable between 08:00 – 18:00 (UK time) on Friday 2 October, while
Test environments update
An update on planned maintenance and decommissioning the legacy environment.
Course Collect
Course Collect will be unavailable between 12:00 – 18:00 (UK time) on 29 September 2015, while we carry
Test environments update
Details of our revised maintenance schedule and decommissioning of the legacy environment.
Course Collect unavailable on 29 September 2015
On Tuesday 29 September, we will be carrying out scheduled maintenance to Course Collect which will result