Need to contact us?
There's a range of ways you can get in touch with us.
- You can contact us online.
- Or call if you'd like to speak to us.
Our Customer Contact Centre
Extended opening hours – our advisers will be available from 08:00 until 20:00 on Thursday 13 June, and 08:00 until 19:00 on Friday 14 June.
Call us on 0871 468 0 468 (or 0044 871 468 0 468 from outside the UK)
- We're open Monday to Friday, 08:30-18:00 (UK time).
- UK BT landline calls cost no more than 9p per minute. Calls from mobiles and other networks might vary.
- Please have your Personal ID ready so we can find your records quickly.
If you are calling from outside the UK, you can also contact us on 0044 330 333 0230 (international call rates apply). Please choose option 1.
Or if you have hearing difficulties, call the Text Relay service on 18001 0871 468 0 468 (or on 0044 151 494 1260 [text phone] from outside the UK – you'll need to ask the operator to dial 0871 468 0 468).
How to find us
UCAS is based in Cheltenham, Gloucestershire – we're well served by road and rail links, and we're within easy reach of both Bristol and Birmingham airports.
New Barn Lane
Company number 2839815
Registered charity number 1024741 (this number relates to England and Wales only)
VAT registration number GB 618 2306 57
Registered charity number SC038598 (this number relates to Scotland only).