How to access your account
If you are an adviser or agent
If you are a teacher, adviser or agent and need to contact us about your account or any aspect of the application process, our Schools Team is here to help.
These contact details are a priority service for advisers only:-
Phone from UK: 0345 123 8001
Phone from outside the UK: +44 330 333 0239 (international call rates apply)
Or if you already have an account that you have accessed previously, you should be able to use the link below to access your adviser/agent dashboard.
If you are a HE provider
Please contact our Customer Success Team in the first instance, who will be able to assist:
Phone: 0344 984 1111
Or if you already have a provider account that you have accessed previously, you should be able to use the link below to access your provider dashboard.
If you are a student
Looking at setting up your account and personalising your Hub experience? It’s easy to register. Just answer a few questions and you’ll find lots of helpful information about your next steps.
If you have hearing difficulties, you can contact the Customer Experience Centre, using the text relay service:
- Phone from the UK – 18001 0371 468 0 468*
- Phone from outside the UK – +44 151 494 1260 (text phone) and ask the operator to dial 0371 468 0 468
*Calls will be charged at your standard network rate.
For any other information, please visit the contact us page.