Creating my new account with UCAS
If you have registered a UCAS account but do not yet have any permissions to access UCAS services or are having difficulty with your account, you can contact our customer services team who will be able to help.
If you have registered a UCAS account but do not yet have any permissions to access UCAS services or are having difficulty with your account, you can contact our customer services team who will be able to help.
If you are a teacher, adviser or agent and need to contact us about your account or any aspect of the application process, our Schools Team is here to help.
These contact details are a priority service for advisers only:-
Phone from UK: 0345 123 8001
Phone from outside the UK: +44 330 333 0239 (international call rates apply)
Email: adviserhelp@ucas.ac.uk
Or if you already have an account that you have accessed previously, you should be able to use the link below to access your adviser/agent dashboard.
Please contact our Customer Success Team in the first instance, who will be able to assist:
Phone: 0344 984 1111
Email: cst@ucas.ac.uk
Or if you already have a provider account that you have accessed previously, you should be able to use the link below to access your provider dashboard.
Looking at setting up your account and personalising your Hub experience? It’s easy to register. Just answer a few questions and you’ll find lots of helpful information about your next steps.
*Calls will be charged at your standard network rate.
For any other information, please visit the contact us page.