International Hospitality Management with Foundation

You will gain important transferable skills, such as customer service and analytics that will equip you to understand this fast-paced industry, which can lead you to a number of careers within international hotel chains or small hospitality and food business organisations.
This course has a strong focus on technology and sustainability, as well as delivering the skills needed for the hospitality managers of the future. You will learn how managing a hospitality organisation is an ever-changing and dynamic industry, with an additional introduction to the concept of hospitality professionals who need to be nimble and adaptive.
You will be able to explore other important aspects of the international hospitality industry, such as:
• the increased use of big data and artificial intelligence
• organisations that focus on the customer experience
• gaining loyalty to deliver profit.
Additionally, you can undertake a placement between years two and three of the course.
When you graduate, you will have the business acumen to comprehend, manipulate and present information and data while having the operational knowledge needed to run a hospitality business.
Our courses offer opportunities to discuss current issues and examine solutions from a sector perspective. Our course content is developed with support from a wide network of sector professionals to include changes in the industry.

What you'll study
Hospitality is changing at a fast pace and needs people who can manage the changes in technology and use of data analytics as well as provide excellent service. You will be equipped with the ability to meet the needs of the industry, now and in the future. You will also develop essential 'SMART' Professionals skills, which stands for:
• Service Minded
• Managerial skills
• Analytical
• Responsible
• Technological awareness.
The practical classes will enable you to develop your skills whilst applying theory, from a range of modules, to practice. You will be able to partake in a range of activities including trips, workshops and guest speaker sessions, which will enhance your understanding of contemporary issues in the industry.
In response to demand from employers in the industry, we offer a balance of theory and hands-on learning to prepare you for your career. You will gain diverse skills in marketing, HR, finance, operations and food service whilst focusing on technology and analysis of large quantities of data to help you to stand out in the hospitality business.
You will be encouraged to take a strategic approach to hospitality enhancing your understanding of the ever-changing fast-paced business, economic and social demands placed on the industry. In this context, you will also examine and experience the complexities of management-level roles. In addition, you will build your knowledge of the global business of hospitality with modules that focus on international trends and operations.
Our longstanding reputation and West London base have helped us to develop valuable links to national and multinational organisations, such as:
• InterContinental Hotels Group
• The Savoy
• Hilton Hotels
• The Royal Palaces
These connections can provide opportunities for you to gain work experience and build your professional network

The foundation year course is designed to equip you with the skills and knowledge you need to continue onto your Honours degree. You will study a range of subjects that will underpin your future study and also gain valuable experience of university life, with full access to campus facilities. Successful completion of the year allows you to progress straight onto Level 4 of this course.

The course is aimed at developing the application of management skills relevant to hospitality businesses. Managing a hospitality organisation is changing. With the increased use of technology and artificial intelligence, organisations are focused on the customer experience and gaining loyalty to deliver profit. The course will put theory into practice in a real-world environment. Graduates will gain the business acumen to comprehend, manipulate and present information and data while having the operational knowledge needed to run a hospitality business.

Modules:

Foundation Year
• Personalised Learning
• Academic Performance
• Business Environment of Tourism, Hospitality and Leisure
• Careers in the HEAT Industries
• Delivering the Customer Experience
• Introduction to Hospitality, Leisure and Tourism.

Year One
• Becoming a Hospitality Professional
• Organisational Behaviour in the Hospitality Industry
• Managing Financial Information
• The Guest Experience for the 21st Century
• Hospitality Operations.

Year Two
• Digital Marketing and Consumer Behaviour
• Talent Management and Leadership
• Technology and Innovation
• Sustainable Hospitality
• Applied Research Methods.
Plus one optional module from:
• Managing a Small Business
• Cross Cultural Management for the Hospitality Industry.

Year Three
• Dissertation
• Revenue Management and Distribution
• Operational Risk Management
• Hospitality Analytics and Strategy.
Plus one optional module from:
• Managing Hospitality Projects
• Designing the Dining Experience.