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What parents and guardians should (and shouldn't) do on results day

There are few dates in the family calendar quite like results day.

Clementine Wade, university and school coach, has worked as a teacher, examiner and uni coach since 2005. She specialises in Key Stage 5 qualifications and super selective universities. Clem's created guidance to help you understand results day and Clearing, and get to grips with what you should be doing when to best support your child through the process.

For students, it’s the moment when years of hard work, revision, hopes, and ambitions come together. For parents, carers, and guardians, it can feel just as significant. You want the very best for your young person, but you can’t influence the grades they receive or make decisions on their behalf.

When emotions are running high, it’s natural to want to jump into action. You might find yourself wanting to make phone calls, create contingency plans, or solve any problems as quickly as possible.

However, one of the most valuable things you can do on results day is provide calm, practical support.

Your role isn’t to manage the outcome. Your role is to be a steady, reassuring presence while your young person explores their options and decides what comes next.

Before results Day arrives, it’s worth checking how familiar you are with the process.

Quick results day quiz

  1. When is your child’s results day?
  2. What are the three possible application statuses they could see in their UCAS application?
  3. True or false: Applicants need to decline their existing offers before speaking to universities through Clearing.
  4. True or false: Clearing is only for applicants who don’t get the grades they need.

You’ll find the answers near the end of this article. If you’re unsure about any of them, take a look at our step-by-step guide to Results day and Clearing to help you feel confident and prepared.

How to support your child on results day

1. Stay calm and reassuring

Students often look to the people around them for reassurance. Whether the outcome is exactly what they hoped for or not quite what they expected, a calm and positive approach can make a huge difference.

Remember, there are often multiple routes forward, whatever the grades.

2. Let them lead the conversation

It’s tempting to ask lots of questions as soon as results arrive, but your child may need a moment to process what they’ve seen.

Start by asking how they’re feeling rather than focusing immediately on grades. Give them space to think, and when they’re ready to discuss next steps, listen carefully before offering solutions.

3. Focus on options rather than outcomes

If results are different from what was expected, try to shift attention towards the choices available.

These might include:

  • accepting an insurance offer
  • exploring opportunities through Clearing
  • requesting a review of marking (where appropriate)
  • considering alternative courses or providers
  • looking into apprenticeships or other pathways
  • taking time to consider all available options before making a decision

It's important to remember that decisions don't always need to be made immediately. Taking time to explore options carefully can often lead to better choices.

4. Help them make informed decisions

Rather than making decisions for them, help them think through their choices.

You could encourage them to:

  • make a pros and cons list
  • compare courses or providers
  • consider what's most important to them
  • discuss how different options support their long-term goals

Supporting their decision-making skills can help them feel more confident about the path they choose.

What not to do

Universities and colleges usually need to speak directly with the student, so it’s important they remain at the centre of conversations and decisions.

Try to avoid:

1. Calling universities on their behalf

You can help them prepare questions and offer support during calls, but students should lead conversations themselves wherever possible.

2. Rushing decisions

Results day can feel urgent, but important choices deserve careful consideration. Encourage your child to gather information before making any commitments.

3. Comparing them to others

Friends, classmates, siblings, and social media can create pressure. Focus on your child’s individual journey and goals.

4. Overloading them with questions

Give them time and space to process information. Being available when they need you is often more helpful than seeking constant updates.

Parent and child chatting on sofa

Practical ways you can help

You can make a real difference by helping with the practical details:

  • Make sure their phone is fully charged.
  • Ensure they have internet access and a quiet space if needed.
  • Have important information to hand, including UCAS details and university contact information.
  • Keep snacks, drinks, and meals available throughout the day.
  • Be easy to reach if they need support.
  • Remind them there are options available, whatever their results.

Why your support matters

Students who feel ownership of their decisions often feel more confident as they move into their next step.

Results day isn't just about grades. It's about helping young people navigate change, evaluate options, and make informed choices about their future.

As a parent, carer, or guardian, your role is to provide encouragement, reassurance, and practical support.

The emotional support is yours to give. The decisions belong to them. Providing both can help your young person approach their next steps with confidence.

Parent and child discussing options after school

Ready for whatever comes next

Results day success is often shaped by the preparation that happens beforehand. If you've discussed possibilities, explored options, and reassured them there are different routes forward, you've already done much of the hard work.

On the day itself, simply being there for them may be exactly what they need.

Quiz answers

1. When is your child’s results day?

Results dates vary depending on the qualification being studied.

2. What are the three possible application statuses they could see in their UCAS application?

  • Placed – they've been accepted onto a course.
  • Pending – a decision is still being finalised.
  • Unplaced – they are not currently holding a confirmed place.

3. True or false: Applicants need to decline their existing offers before speaking to universities through Clearing.

False – students should not decline any offers before exploring their options. They can contact universities and receive informal indications of interest while keeping their existing offers in place.

4. True or false: Clearing is only for applicants who don’t get the grades they need.

False Clearing is used by a wide range of students, including those who:

  • didn't receive the grades they expected
  • applied after the main deadline
  • changed their plans
  • want to explore alternative courses or universities

Every year, thousands of students successfully find places through Clearing

Visualisation of applicant routes to Clearing