Hospitality and Hotel Management

Our Hospitality and Hotel Management course is designed to help you develop the skills, confidence, and industry knowledge you need to build a successful career in one of the world’s most dynamic fields. The programme focuses on lifelong learning and personal growth, equipping you to think creatively and work with originality in an ever-changing sector.

As a student, you’ll gain a strong understanding of what it takes to manage hospitality businesses, with training that covers the essentials of hospitality management, hotel management, and the needs of hotel guests. Our course will also explore the impact of international hospitality and give you the chance to reflect on the role of sustainability in this global industry.

This programme will develop your managerial skills and help you build expertise in key areas like critical reasoning, analysis, and creativity. These skills are invaluable when you’re managing the complex responsibilities of hospitality. By the end of the programme, you’ll be ready to offer customer service excellence that sets you apart in a competitive job market.

A unique feature of our course is its strong focus on practical training. To prepare you for the realities of the workplace, you’ll complete a compulsory industry experience placement at a hotel within the UK, giving you the chance to apply your learning in real-world situations. These placements and internships allow you to gain valuable insights into the workings of the hospitality industry and put your professional skills into practice.

Throughout the programme, you’ll also explore the management and marketing of organisations within hospitality and develop an understanding of how local, national, and global factors affect the industry. By the time you graduate, you’ll have a systematic understanding of the business environment and be well-prepared to make informed decisions.

With additional learning opportunities, like guest lectures from industry experts and potential access to Institute of Hospitality Accreditation, this degree provides a comprehensive foundation. Graduates of this programme are confident, skilled professionals who can adapt to diverse settings in the hotel and hospitality industry.

Modules

Year One In your first year, you’ll explore the foundations of hospitality and hotel management, covering areas like customer experience, business management, and the structure of the hospitality industry. You’ll gain introductory skills in service encounters and develop a basic understanding of what makes successful hospitality management. This year provides the essential building blocks for your studies and future career.

Business Skills for the International Hotel Industry (20 credits)
Hospitality and Guest Services for the Hotel Industry (20 credits)
Marketing Essentials (20 credits)
Management and Organisational Behaviour (20 credits)
Personnel Resourcing and Development (20 credits)
Sustainable Hospitality (20 credits)

Year 2

Your second year focuses on building managerial skills and deepening your understanding of hospitality operations. Key topics include human resource management, marketing, and the effects of the external environment on hotel management. You’ll also gain industry experience through practical modules and placements that strengthen your real-world understanding, giving you insights into the operational and strategic aspects of hospitality businesses.

Food and Beverage Operations (Placement) (20 credits)
Hotel Administration and Front Office (Placement) (20 credits)
Operating Hotel Facilities (Placement) (20 credits)
Entrepreneurship (20 credits)
Foreign Languages and Cultural Awareness (20 credits)
Financial Management for the Hotel Industry (20 credits)
Optional

International Mobility Opportunity (60 Credits)

Year 3

In the final year, you’ll refine your expertise and develop specialised skills in international hospitality, service quality, and strategic management. This year emphasises leadership and prepares you for high-level roles through advanced projects and internships. With support from guest lectures and industry experts, you’ll complete your studies with a strong, well-rounded knowledge of the hospitality and hotel sector and readiness for the global marketplace.

Contemporary Themes in the Hotel and Hospitality Sector (20 credits)
Managing Food and Beverage Operations (Placement) (20 credits)
Managing Guest Service Operations (10 credits)
Organisational Consultancy (20 credits)
International Meetings Management for the Hotel Industry (20 credits)
Placement Research Project (20 Credits)

https://www.uwtsd.ac.uk/programme-courses/undergraduate/hospitality-leisure-and-tourism/hospitality-and-hotel-management