Computer service and repair technician

Computer service and repair technicians repair/maintain hardware, and install/repair software.

What does a computer service and repair technician do?

Computer service and repair technicians repair and maintain computer hardware, and install and repair computer software. Your day-to-day tasks could include:

  • installing new IT systems
  • upgrading existing hardware and software
  • visiting home users to set up their PCs or fix faulty equipment
  • testing systems to make sure they are working properly
  • servicing printers, scanners and other office equipment
  • preparing cost estimates for new installations

What do I need to do to become a computer service and repair technician?

You do not need any formal qualifications to become a computer service technician, but good IT skills are essential for this job. 

You may improve your chances of finding work by taking a computer or electronics qualification at college. Alternatively, you may be able to start this job through an apprenticeship with an IT company.

Related skills

  • Problem solving
  • Time management
  • Organisation
  • Communication
  • Analytics
  • Customer service
  • IT

Related subjects

  • Computer science
  • Design technology

Where could I be working?

You may work directly for a company as part of their IT team, or you may work for a specialist outsourcing company which carries out IT functions for a number of businesses.

Contains public sector information licensed under the Open Government Licence v3.0

Job families