Mark as read
Customer Experience Centre availability: 22 September
Our Customer Experience Centre will close at 15:00 on Friday 22 September for staff training. It will open again, as usual, at 08:30 (UK time) on Monday 25 September.
Mark as read
Planned maintenance: 22 – 24 September

We're carrying out planned maintenance from Friday 22 September until Sunday 24 September. This means at times, you may become disconnected from Apply. Please do not make any changes to your application during the following times:

  • 07:30 – 08:00 on Friday 22 September
  • 07:30 – 08:00 on Saturday 23 September
  • 14:00 – 15:00 on Saturday 23 September

Track will also be unavailable between 09:00 – 11:00 on Saturday 23 September.

The UCAS Teacher Training search tool will be unavailable from 18:00 on Friday 22 September until 23:59 on Sunday 24 September.

UCAS Teacher Training: after you send your application

Once you’ve submitted your application, your chosen training providers will decide whether to make you an offer. Find out what happens next.
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What happens next?

Once we’ve received your application, we’ll send you a welcome email.

  • This will contain your Personal ID and username for our online system Track, where you can follow the progress of your application.
  • Your application will be sent to your chosen training providers online, normally within 24 hours.
  • In Apply 1, your application will be sent to all your chosen providers to be considered at the same time.
One key thing to note is that you do not have to reply until you have received all your offers. When you do have all your offers, you’ll have ten working days to reply – this must be done in Track.

View a step-by-step overview of what happens next in our application flowchart.


Cancellations

You can cancel a choice or your whole application.

  • If it's just one choice you'd like to withdraw, do this in Track (as long as the training provider hasn't sent us its decision yet).
  • If you’ve changed your mind about applying to teacher training, you can cancel your application and get a refund. Please note, UCAS Teacher Training will only refund applications cancelled within 14 days of being submitted to us, so please check the date in your welcome email to verify this.
  • If you are cancelling within 14 days of submitting your application and would like a refund, please call us. If you're unable to call us, complete and return our UCAS Teacher Training cancellation form (37.54 KB) 
  • You will not receive a refund if you withdraw your application in Track.
  • If it’s been more than 14 days since you submitted your application, you can still withdraw it in Track at any time. But no refund will be issued.