We have updated our strategy, after gathering the views of more than 450 employees, and 1,000 students, schools, colleges, universities, and higher education sector bodies.
Future Focus captures all the passion and ideas gathered in the three-month review.
The updated strategy sets out our ambition to grow our business to 2020, according to what we are most valued for, and where we know we can offer the most value – helping people progress into higher education.
At its heart is our core purpose, which is to offer an accessible and trusted undergraduate admissions service.
There are six strategic objectives we want to achieve for our customers by 2020:
- Admissions services – deliver accessible and trusted admissions services in our priority markets, that are responsive to the needs of the next generation of customers.
- Information and advice – inspire and enable students to make well-informed choices, through the timely provision of personalised information and advice.
- Customer experience – deliver an excellent service and integrated digital experience to our customers.
- Data and insights – provide accessible, timely data and insights to facilitate progression and participation in education.
- Our ‘People Promise’ – deliver on our promise to be an employer that provides a place where people flourish, perform, and achieve.
- Efficiency and value – work towards core elements of the charity being self-funded in the medium term, by increasing efficiency and ring-fencing specific initiatives for investment from gift aided monies.
We’ll achieve this through:
- an end-to-end service ethos, which reflects the voices of all our customer groups
- working with partners more effectively to enhance UCAS’ delivery capabilities, and leverage key supplier relationships
- a focus on how we can drive efficiencies to the sector, while ensuring the longer term financial sustainability of UCAS
All of this will be underpinned by our refreshed values – customer-focused, accountable, collaborative, service excellence, and trusted.
We want to understand and respond dynamically to the changing environment and customer expectations, while maintaining what our customers value most. We’re committed to assisting universities, schools, and colleges to keep ahead of these changes, as they support students of all ages and backgrounds to make the right decisions about their futures.
Download the Future Focus PDF (1.3 MB).
UCAS supports and welcomes the gender pay gap reporting, particularly given our belief that transparency promotes the opportunity for positive growth and change. This document covers:
- our findings
- the reasons for the gender pay gap at UCAS
- gender distribution at senior levels
- our commitment and the steps that will be taken to address this gap
Download the 2017 gender pay gap report (1.22 MB)
Annual Report and Accounts
This document covers public benefit statement; details of Directors and advisers; principal activities; total staff pay; Executive Directors pay (by band); highest paid Director; acquisitions and disposals; key accounting policies; Directors' interests (if any) in contracts.
If you require a copy of a previous year's UCAS Annual Report, please send your request to email@example.com.
Articles of Association
This is UCAS' constitutional document which sets out the charitable objects, and covers the regulations for the operations of UCAS and the responsibilities of the Board of Trustees.
Outcomes of the International Admissions Review (IAR) consultation 2014
Following a period of analysis, research and engagement with the sector, we issued the IAR consultation in April 2014. It received an excellent response from stakeholders across the education sector, with organisations making considered and detailed responses. The International Admissions Review – Findings and Recommendations report provides a detailed summary of the responses received and outlines proposals for implementation.
Recommendations were broadly supported, with some key priorities emerging:
- the capability to upload digital documents
- a review of current UCAS deadlines
- improving information and advice for international and EU applicants
The consultation responses also emphasised the need for us to enhance our services to all applicants, not just international applicants.
Thank you to everyone who responded or participated in the review. We welcome your continued engagement to ensure any proposals are successful for everyone concerned, particularly applicants. Please email us at firstname.lastname@example.org if you have any questions or comments on the outcome of the International Admissions Review, or if you have any suggestions to support the implementation of any of the proposed recommendations.
UCAS Undergraduate 2016 End of Cycle Report
Our 2016 End of Cycle Report analyses the entire applications cycle and provides the most detailed understanding to date of admissions to higher education.
- 2016 End of Cycle Report (2.58 MB)
UCAS Undergraduate 2015 End of Cycle Report
Our 2015 End of Cycle Report analyses the entire applications cycle and provides the most detailed understanding to date of admissions to higher education.
- 2015 End of Cycle Report (4.36 MB)
UCAS Undergraduate 2014 End of Cycle Report
Our 2014 End of Cycle Report analyses the entire applications cycle and provides the most detailed understanding to date of admissions to higher education.
UCAS Undergraduate 2013 End of Cycle Report
Our 2013 End of Cycle report analyses the entire applications cycle and provides a detailed understanding of admissions to higher education.
UCAS 2012 End of Cycle report
The analysis in this report builds on our 2012 application demand analysis 'How have applications for full-time undergraduate higher education in the UK changed in 2012?' (July 2012)
- This completes the picture of this cycle with outcomes in terms of acceptances for higher education, entry rates, offer making, tuition fees, qualifications and differences by background and sex.
- We focus on the 18-year-old cohort, which is both the largest group within our datasets and provides the clearest signal for understanding the changes in 2012.
UCAS 2011 End of Cycle report statistical analysis
This compendium of data from the 2011 cycle builds on the first End of Cycle report we published last year.
- It contains a new section of analytical data as well as detailed tables and charts showing applicant and acceptance data by domicile, institution country, age, gender, ethnicity, POLAR2 group (deprivation index), type of school or college, distance travelled, type of higher education institution and subject area.
- In many cases, we have included historical data for additional context.
Highlights from applicant surveys conducted in 2012
In 2012, UCAS surveyed over 46,000 students to find out what they think about a range of issues that influence their education choices.
UCAS Admissions Process Review Consultation
This report is presented for consultation on behalf of the UCAS Board.
- It's the culmination of six months' work by the UCAS Admissions Process Review Team and Steering Group.
- It represents the first comprehensive review of an admissions process that has served the higher education sector and applicants well for 50 years since the inception of UCCA in 1961.
UCAS Admissions Process Review Consultation findings and recommendations
- We believe implementing these recommendations will deliver real improvements in the centralised admissions process for entry to UK undergraduate courses of higher education for all users of the system.
- This includes applicants, those who prepare and advise them, and the course providers that seek to admit students.
UCAS Qualifications Information Review Consultation
This consultation represents a comprehensive review of qualifications information needs.
- Including the needs of higher education providers, schools, colleges and advisers and applicants to higher education.
UCAS Qualifications Information Review Findings and Recommendations
This report sets out our recommendations and next steps following the Qualifications Information Review and Consultation.
- We believe implementing these recommendations will deliver real benefits to students, teachers and advisers, and higher education providers.
- We aim to provide more consistent, comparable and searchable information about qualifications to better inform admissions to higher education.
UCAS Impact Report
- UCAS Impact Report 2017 (630.64 KB)