Managers and Directors in Retail and Wholesale

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.


New workers
£ 17,782
£ 31,152
£ 72,164

Available jobs

In the past year there were 363,079 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

  • Authorises payment for supplies received and decides on vending price, discount rates and credit terms.

  • Oversees the maintenance of financial and other records and controls security arrangements for the premises.

  • Ensures customer complaints and queries regarding sales and service are appropriately handled.

  • Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.

  • Liaises with other staff to provide information about merchandise, special promotions etc. to customers.

  • Appoints staff, assigns tasks and monitors and reviews staff performance.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Business Development

  • Sales Management

  • Selling Techniques

  • Key Performance Indicators (KPIs)

  • Marketing

  • Customer Relationship Management

  • Sales Prospecting

  • Business To Business

  • Account Management

  • Finance

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Sales

  • Customer Service

  • Communication

  • Management

  • Leadership

  • Self-Motivation

  • Operations

  • Coaching

  • Negotiation

  • Planning

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.