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Communication Operators

Job holders in this unit group operate telecommunications equipment to transmit and receive signals and messages.

Wages

New workers
AVERAGE
Experienced
£ 12,145
£ 25,935
£ 41,080

Available jobs

In the past year there were 36,353 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Receives and handles incoming calls for emergency services, transmitting to the appropriate services.

  • Performs routine tests and maintenance on equipment and reports faults.

  • Keeps record of messages sent and received.

  • Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.

  • Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.

  • Receives messages, weather reports and other material to transmit.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Ambulances

  • Warehousing

  • Switchboard Operator

  • Key Performance Indicators (KPIs)

  • Invoicing

  • Marketing

  • Booking (Sales)

  • Help Desk Support

  • Auditing

  • Logistics

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Communications

  • Customer Service

  • Operations

  • Management

  • Detail Oriented

  • Planning

  • Computer Literacy

  • Microsoft Office

  • Problem Solving

  • Interpersonal Communications

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.