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How can we help?

Having trouble with something on your application? Search our FAQs to see if you can find an answer to common issues people contact us about, or find out how to get in touch below.

How does distance learning work?

Discover how distance learning works if you’re studying a degree remotely, from applying to teaching and exams. Plus, see what support is available from tutors and other students.

How I got my project management degree apprenticeship

Tash is a project management degree apprenticeship at Atkins (a member of SNC-Lavalin Group). We spoke to Tash about her apprenticeship, including taking a different path when all her friends went to uni, balancing working and studying, and the application process.

How to become a counsellor

Counsellors can make a significant positive impact on people’s lives, and ultimately improve the health and well-being of our society.

How to become a firefighter

Firefighting isn't just about putting out flames. Here’s what’s really involved and what it takes to become one.

How to become a pilot

Being a pilot is a fantastic job for people who enjoy responsibility, technology, meeting people and the excitement of flying a commercial aircraft.

How to become a social worker

Social workers offer support to those most in need, whether it’s a family under pressure or a person with a physical or learning disability trying to live independently.

How to end your personal statement

The personal statement is your opportunity to talk about you, and why you want to enrol on a particular course. You’ve got this far – showing your passion for the subject. But how do you end your personal statement in a way that truly does it justice?

How to get into work

Heading into the world of work offers you the chance to start earning, get experience, build your skills to increase your employability, and improve your CV for the future.

How to get support from your universities and colleges

If your relationship with your parents or carers has broken down (also known as ‘estranged’), there are people you can turn to for help when you research your options, start your application, or think about your transition to university or college.