Winter break technical support
Our technical support team is available from 08:00 to 18:00 over the winter break (with the exception of UK public holidays) should you need to report any issues with our services.
Please raise any support issues via our self-service support portal.
Customer Success Team
The Customer Success Team will be closed for the Christmas break from 16:30 on Friday 22 December 2023 until 08:00 on Tuesday 2 January 2024.
Data Collection team
The Data Collection Team will be unavailable from 13:00 on Thursday 21 December until 08:30 on Friday 22 December. The team will then be closed for the Christmas break from 16:30 on Friday 22 December 2023 until 08:30 on Tuesday 2 January 2024.