- 06:00 – the JCQ results embargo is lifted.
- 06:00 – our social media team is available to answer questions about applications.
- 06:30 – HEP Team phone lines open.
- 07:00 – Data Collection Team phone lines open.
- 07:30 – Customer Experience Centre opens for applicants.
- 08:00 – UCAS Undergraduate Track is available.
- 09:00 – Adjustment opens and runs until 31 August.
- 11:00 – direct contact service for applicants opens.
- 15:00 – eligible applicants can add a Clearing choice in Track.
- 19:00 – Customer Experience Centre closes.
- 19:00 – the HEP Team and Data Collection Team phone lines close.
Our applicant-facing Customer Experience Centre will have extended hours over C&C, which are available on our 'Contact us' web page. Please refer applicants to this page if they’re looking for our contact details – there are also lots of FAQs and video guides to answer popular applicant questions.