Applicants will be able to upload supporting information to their application using Document Management. Learn more about how this document upload feature works and the type of documents that are accepted.
Document Management is a new document upload feature that will enable applicants applying direct to Clearing for 2026 entry, or all students for 2027 entry, to upload supporting information to specific sections of the application. Adding documentation will be optional and is designed to support efficient and inclusive admissions.
All documents will be security checked and not added if they fail. Applicants will be able to upload the following information to support their application:
These are the most commonly requested documents requested by universities and colleges. UCAS provides a secure and efficient way to collect and store these documents until universities and colleges request to view them.
*applicants who are still in full-time education and have not taken any gap years away from school/college
Document Management will enable universities and colleges to:
Keep up to date with the latest Document Management updates - as well as an overview of other products and tools - via our provider developments page:
UCAS is introducing Document Management, a feature designed for undergraduate applicants. It supports inclusive admissions by allowing applicants to upload supporting information directly with their application. To highlight:
Applicants must enter all information on their UCAS application. Uploading supportive documents does not replace the need to complete details on their application.
Uploading supporting information is an optional step in the UCAS application process - therefore applicants who do not use the document upload service must not be disadvantaged. You should continue to request evidence directly if needed.
UCAS will collect and retain copies of the documents submitted with the application. Every document uploaded is security checked by UCAS, but UCAS does not undertake any checking process on the documents. Therefore, UCAS will not verify or validate documents uploaded by applicants.
Universities and colleges must self-serve to access uploaded documents, as they will not be delivered automatically. You will be required to download documents as and when required/necessary. Explore how to access documents submitted by an applicant below.
In exceptional circumstances, UCAS will remove inappropriate or illegal documents as per request by applicant, adviser, or provider.
Upload documents when asked within the application
The document upload feature is available in specific parts of the UCAS application, based on how applicants answer certain questions. Applicants should only upload the documents listed in the relevant section.
Security checks are applied automatically
Every document uploaded is security checked by UCAS. This includes scanning for viruses, checking the file size and file type, and making sure the document isn’t password protected. If a document fails these checks, it won’t be uploaded. In this instance, applicants will need to send documents directly to you. UCAS advises universities and colleges to carry out their own security checks on the documents you download.
Documents are stored securely
UCAS securely stores uploaded documents and makes them available to universities and colleges when needed. Applicants are advised that documents may not be accessed at the same time as the application is sent – this depends on each university or college’s admissions process.
Avoid uploading extra documents
If you need additional information, you should contact the applicant directly with clear instructions on what to provide and how to send it.
Document Management will take a phased approach:
| Phase | Cycle | System | Launch date (student) | Consume data (provider) |
|---|---|---|---|---|
| Phase 1: Applicants applying direct to Clearing only | 2026 | Consume data via Web-Link only | 2 July 2026 | 2 July 2026 |
| Phase 2: All applicants | 2027 | Consume data via Web-Link and UCAS-Link | May 2026 | From September 2026 |
NB: Documents will not be available via XML-Link.
We have created the following resources to help you prepare for Document Management:
| Application section | Official and relevant documents could include: | Applicants |
|---|---|---|
| Personal Details section: Change of Name |
| UK/international |
| Diversity and Inclusion section: Care experience |
| UK only |
| Education section: Qualifications |
| UK (mature) |
| Education section: Qualifications and English language |
| International only |
| Nationality section: Passport and visa |
| International only |
Information about file types accepted can be found in the Admission Guide
You can access documents for each applicant within their individual record in Web-Link.
If your student record system (SRS) supports UCAS-Link you will be able to import documents into it. Please check with your SRS development team and/or vendor for more details. If your SRS does support this functionality you will need the following:
If you need any support with this please contact our Service Delivery Management team on sdmtech@ucas.ac.uk
If you need to report a problem with a document (e.g., it has failed your university or college security checks, or you need to request deletion of an inappropriate document), please use the 'Report an issue' option in the UCAS Halo support portal.
Before submitting your ticket, ensure you have the following details ready:
Verification Team
This team is responsible for the prevention and detection of fraud in applications and similarity in personal statements. Please stay alert to possible fraudulent activity and if you identify anything that needs our investigation, get in contact with us.
Customer Success Team
The Customer Success Team supports you in all areas relating to our application processes and operational policy. They can also support technical issues, escalate problems and deal with frontline enquiries relating to UCAS campaigns.