Problems paying for your application?

Thursday 10 January 2019, UCAS advice

by UCAS

Problems paying for your application?

UCAS

Make sure your card is registered for online payments.

Here’s how…

If you are the cardholder, you can do this on your bank’s website.

  1. Search on the bank’s website to register your card for online shopping or online payments. For Visa cards, search for ‘Verified by Visa’, for Mastercards or Maestro, search for ‘Mastercard Securecode’, and for JCB cards, search for ‘J/Secure’. Your bank may call it something else, but find the result that closely matches registering your card for online shopping or online payments.
  2. Complete all the questions required by your bank, and set a password so you can use your card for online shopping or online payments.
  3. Once you’ve registered your card, return to your UCAS application and click ‘Pay/send’ to complete the process. 
  4. On the payment page, you’ll be asked to enter selected characters from your password.

If your payment method is still being declined after registering for online payments, you will need to speak to your bank directly and ask them why they are refusing your payment for your UCAS application fee. If the bank confirms that your card should be OK to use, return to your UCAS application and try again.

If the card does not belong to you, you will need to speak to the cardholder.