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Public Services Associate Professionals

Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and services to consumers and other specified audiences.

Wages

New workers
AVERAGE
Experienced
£ 22,349
£ 33,864
£ 42,842

Available jobs

In the past year there were 98,771 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Writes, edits and arranges for the distribution of press releases and other public relations material, addresses target groups through meetings, presentations, the media and other events to enhance the public image of the organisation, and monitors and evaluates its effectiveness.

  • Discusses business strategy, products, services and target client base with management to identify public relations requirements.

  • Advises the public or companies on general tax problems and arranges for the issue, receipt and examination of tax forms, assessment of PAYE codes and the computation of tax arrears and rebates.

  • Undertakes supervisory duties specific to the operation of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government.

  • Authorises the payment of social security benefits, assesses the financial circumstances of claimants and investigates any state insurance contribution problems.

  • Organises resources for the acceptance and recording of vacancy details, the selection of suitable applicants and other Job Centre activities.

  • Supervises a variety of administrative functions in government departments such as recruitment and training, the negotiation and arrangement of contracts, building and capital management, monitoring and authorising department expenditure etc..

  • Assists senior government officers with policy work, external liaison or general administrative work.

  • Manages the activities of government office staff, assigns tasks and responsibilities and makes changes in procedures to deal with variations in workload.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Information Privacy

  • Information Governance

  • Auditing

  • Finance

  • Marketing

  • Information Management

  • Key Performance Indicators (KPIs)

  • Service Quality

  • Mental Health

  • Administrative Support

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Communications

  • Management

  • Customer Service

  • Detail Oriented

  • Planning

  • Leadership

  • Interpersonal Communications

  • Microsoft Excel

  • Governance

  • Research

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.