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Receptionists

Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

Wages

New workers
AVERAGE
Experienced
£ 7,171
£ 14,661
£ 23,990

Available jobs

In the past year there were 297,454 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Maintains reception area in good order.

  • Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency.

  • Supplies brochures, pamphlets and other information for clients.

  • Answers, screens and forwards or otherwise deals with telephone enquiries.

  • Records the details of enquiries and makes appointments and reservations.

  • Receives callers and clients and directs them to the appropriate person or department.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Booking (Sales)

  • Restaurant Operation

  • Switchboard Operator

  • Administrative Support

  • Greeting Customers

  • Housekeeping

  • Surgery

  • Invoicing

  • Front Office

  • Cash Handling

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Customer Service

  • Communications

  • Management

  • Detail Oriented

  • Administrative Functions

  • Professionalism

  • Computer Literacy

  • Filing

  • Multitasking

  • Sales

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.