Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.


New workers
£ 7,196
£ 14,852
£ 23,817

Available jobs

In the past year there were 288,861 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Maintains reception area in good order.

  • Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency.

  • Supplies brochures, pamphlets and other information for clients.

  • Answers, screens and forwards or otherwise deals with telephone enquiries.

  • Records the details of enquiries and makes appointments and reservations.

  • Receives callers and clients and directs them to the appropriate person or department.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Booking (Sales)

  • Administrative Support

  • Switchboard Operator

  • Housekeeping

  • Data Entry

  • Setting Appointments

  • Surgery

  • Medical Prescription

  • Invoicing

  • Front Office

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Customer Service

  • Communication

  • Administrative Functions

  • Management

  • Detail Oriented

  • Professionalism

  • Filing

  • Organizational Skills

  • Multitasking

  • Microsoft Office

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.