Leisure and Travel Service Occupations

Job holders in this unit group perform a variety of leisure and travel service occupations.


New workers
£ 7,094
£ 22,018
£ 38,854

Available jobs

In the past year there were 20,074 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Serves food and beverages to passengers.

  • Makes announcements to passengers and deals with enquiries.

  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.

  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.

  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.

  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.

  • Makes local arrangements at stopover points for food and accommodation.

  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries.

  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Booking (Sales)

  • Upselling

  • Restaurant Operation

  • Selling Techniques

  • Calculations

  • Key Performance Indicators (KPIs)

  • Front Office

  • Marketing

  • Technical Standard

  • Service Delivery Framework

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Customer Service

  • Reservations

  • Communication

  • Sales

  • Management

  • Detail Oriented

  • English Language

  • Operations

  • Time Management

  • Organizational Skills

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.