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How can we help?

Having trouble with something on your application? Search our FAQs to see if you can find an answer to common issues people contact us about, or find out how to get in touch below.

How does distance learning work?

Discover how distance learning works if you’re studying a degree remotely, from applying to teaching and exams. Plus, see what support is available from tutors and other students.

How to apply for student accommodation

If you’re working on your UCAS application or thinking about universities for next year, you might also be wondering where you’ll live if you choose to move away from home for your studies.

How to become a counsellor

Counsellors can make a significant positive impact on people’s lives, and ultimately improve the health and well-being of our society.

How to become a firefighter

Firefighting isn't just about putting out flames. Here’s what’s really involved and what it takes to become one.

How to become a paramedic

The combination of patient care, medical knowledge, driving skills and an ever-changing working day makes being a paramedic a very popular career choice.

How to become a pilot

Being a pilot is a fantastic job for people who enjoy responsibility, technology, meeting people and the excitement of flying a commercial aircraft.

How to become a police officer

Dealing with criminals on a daily basis, unsociable hours, and dangerous scenarios – becoming a police officer is genuinely challenging, but that’s also what can make it so rewarding.

How to become a social worker

Social workers offer support to those most in need, whether it’s a family under pressure or a person with a physical or learning disability trying to live independently.