Keeping your contact details up-to-date
We want to make sure we have the most up-to-date contact details for your training provider.
News articles
Keeping your contact details up-to-date
We want to make sure we have the most up-to-date contact details for your training provider.
Keeping your contact details up-to-date
We want to make sure we have the most up-to-date contact details for your university or college
Adding institution contacts in Net.update
We’ve resolved an issue affecting adding institution contacts in Net.update ‘Institution data’.
Your contact details in the search tool
In bulletin 359, we told you about an issue affecting providers’ contact details in our undergraduate
Your contact details in the search tool
There is currently an issue in the UCAS Undergraduate search tool, where Clearing contact details are
Your contact details in the search tool
Some providers’ contact details in the UCAS Undergraduate search tool are showing their Clearing contact
Who to contact
So that we can give you a quicker and more efficient response to your day-to-day queries we have centralised
Confidential Clearing contacts
To help improve communications during Confirmation and Clearing, we've collected providers' confidential
Setting AS12 contact information
You can set an email or URL for your 'Addressee for AS12 replies' in web-link, and this will be displayed
Customer Contact Centre – extended opening for 6 May DBD
To support applicants, the Contact Centre’s opening hours have been extended on 6 and 7 May.
UCAS Teacher Training – contacting us
We have created a contact list for UCAS Teacher Training providers.
CUKAS and UKPASS Contact Centre availability
Due to staff training our CUKAS and UKPASS Contact Centre will be closed on Thursday 6 November from
What you need to know about UCAS applications ahead of the summer
If you’re new to supporting applicants, check out our top ten tips for the month ahead so you know what
Top tips for teachers: Supporting students with stand-out CVs
As a celebrated professional CV writer and registered Career Development Practitioner, Debbie Dymock
Maximising work experience part 2
Following on from his last blog, James Wilmot, Director of Careers at The Priory Learning Trust shares
Five tips to ace your adviser portal 2026 set-up
Each year, UCAS rolls over your centre’s details — staff, groups, referees, and qualifications. But to
Top tips for supporting last-minute applications
With not long to go now until the January ECD, no doubt all us teachers and advisers up and down the
How to support your students making an apprenticeship application
Caroline Green, Career Development Expert (RCDP)
Unconditional Change at Confirmation (UCC) Decisions
The change at confirmation decision (UCC), can be used where you wish to offer a place in confirmation