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Newcastle College University Centre

Newcastle upon Tyne

Student support

 

Wellbeing and Mental Health Support

At Newcastle College University Centre, we take the wellbeing of our students seriously. Knowing what support is available and where to get help is really important. Sometimes you might just want tips on how to unwind or switch off from your studies, and other times you may feel like you need more dedicated support.

That’s why, as a student at Newcastle College University Centre, you’ll have access to a wide range of help and support throughout your studies. We want to make sure you have the best possible experience with us, and that includes looking after your wellbeing while you study.

Central Support Service (CSS)

We aim to provide every student with an outstanding experience. Our Central Support Service (CSS) offers a range of services, including support around mental health from our dedicated Wellbeing Team. They are here to support, advise and provide guidance on student wellbeing.

Support may include:

  • Help with low-level concerns or situational stress, such as exam anxiety
  • Provision of an Inclusion Plan which advises on reasonable adjustments
  • Study assistance on a one-to-one or small group basis
  • Signposting and liaising with external specialist services

  • Mental health first aid for students in distress

     

Counselling Team

We provide a safe and private space for students to openly explore any issues they may be experiencing. Counselling sessions normally last around 50 minutes, and all information discussed is treated confidentially, in accordance with the British Association of Counsellors and Psychotherapists (BACP).

 

Newcastle College University Centre Teams Channel

This specially created channel on Microsoft Teams provides helpful advice for looking after your mental health (accessible once you start your degree). As a degree student, you will be able to access this channel to:

  • Get tips on managing your mental health during your studies
  • Find out who to contact if you need extra support
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Urgent Support

If you ever feel like you need urgent assistance, we can provide contact details of organisations who can support you in times of need. Your wellbeing is important to us, and as a student at Newcastle College University Centre, we will do our utmost to ensure that you always feel supported.

 

Student Support Services

Our support services are here to offer advice and support whenever you need it. We are committed to providing an inclusive educational environment and ensuring that Newcastle College University Centre is a safe and positive place to learn.

Learning Support

The Special Educational Needs and Disabilities (SEND) Team works with students who have a disability, specific learning difference, mental health difficulty, or long-term medical condition.

Support may include:

  • Provision of an Inclusion Plan which advises on reasonable adjustments
  • Study assistance on a one-to-one or small group basis
  • Support with personal care needs and accessibility
  • Disabled Students’ Allowances (DSA) advice and guidance
  • Alternative Assessment Plans
  • Exam access arrangements

  • Support from our Life Skills Hub

     

Student Services

Our Student Services Team provides impartial information, advice, and guidance on courses, finance, and welfare issues, such as:

  • Advice on progression routes
  • Accommodation options
  • Individual course and finance advice appointments
  • Finance and money management advice
  • Learner Support Fund assessments, including hardship
  • Signposting to careers information, advice, and guidance

  • DBS and Right to Work checks

     

Academic Support Coaches

Our highly skilled team of Academic Support Coaches are here to help you with all your academic needs. You can drop in or book a one-to-one meeting for support with:

  • Academic writing skills
  • Proofreading
  • Referencing
  • Critical thinking

  • Presentation skills

     

Learning Mentors

Learning Mentors can support you with a wide range of issues, including health, wellbeing, and signposting to external services. This may include help with:

  • Mental health issues
  • Organisation and time management

  • Personal issues

     

We also provide dedicated support for care-experienced students, young adult carers, student parents, and pregnant students.

 

Libraries Team

The Libraries Team offers group workshops and one-to-one academic support on a drop-in basis. Topics include:

  • Plagiarism and copyright
  • Essay writing and structuring dissertations
  • Harvard referencing
  • Literature reviews, research methods, and research skills

  • Revision and exam preparation

     

On-Site Nursery

Newcastle College Day Nursery is our on-campus nursery for children aged 0–5 years, rated Outstanding by Ofsted in our most recent inspection. Our stimulating, safe, and nurturing ‘home away from home’ is open Monday to Friday, 8.30am – 5.15pm.

Find out more: Newcastle College Day Nursery

 

Careers and Employability Support

The HE Careers and Employability Team helps students increase their confidence and knowledge around employability and career management skills—whether working for an organisation or starting their own business.

The team can help with:

  • Developing career plans
  • One-to-one support and workshops on career management and employability skills
  • Job search techniques
  • CV, cover letter, and personal statement guidance

  • Interview skills

     

Support and guidance from the HE Careers and Employability Team continues for one year after graduation.

Please contact our Central Support Service (CSS) for more information: css@ncl-coll.ac.uk


Visit: www.ncl-coll.ac.uk/support