Updated 21 July 2016
If we make any changes to this policy, we will revise the updated date, place a banner on the homepage of this website. Click on the sections you're interested in below to view the details.
All about cookies
Cookies are text files or pixel tags which are placed on your computing device (this can mean your smartphone, tablet, laptop or computer – or any devices that are capable of connecting to the internet), when you visit a website. There are two main types of cookie – session and persistent – and both are used on our website.
The cookies we use do not access your computer to obtain your personal information, other than the data you may choose to share, and they do not collect information that can identify you. Please read the cookie descriptions below to find out more.
- Session cookies are temporarily stored in a computer's memory during a user's browsing session and automatically deleted when the browser is closed. They do not collect any information from your device and are typically used to allow the functionality of a website.
- Persistent (also known as permanent) cookies are stored on a user's computing device and are not deleted when the browser is closed. Persistent cookies are typically used by websites to anonymously analyse users' surfing behaviour within the website. These cookies can also be used to provide information about numbers of visitors, pages visited, the average time spent on each page, and generally the performance of the website. Please see the list of cookies for more information.
- First and third party cookies: first party cookies are set by UCAS. Third party cookies relate to cookies set on our website by other organisations on our behalf. These services provide us with anonymous information such as tracking the use of pages and services, testing, and controlling the time, number and location where advertisements may appear. Others used include on ucasevents.com to keep a user's browsing session open on our server. Some third party cookies are also set by services that may appear on our pages but are not under our control. Examples of this include Twitter and Facebook and by setting those cookies, this allows you to 'tweet' and 'like' using social media buttons. Please visit their individual privacy policies listed below in the list of cookies for more information, including details of how to opt out.
- provide the website functionality, for example creating a list of courses you have searched for, remembering your activity when you are signed in or saving the information you have input
- allow the text to be spoken by your computing device if you are unable to read it
- enable users to search and select a language in which the website will display
- analyse website traffic, usage, trends and behaviour, so that we can monitor and improve the visitor experience
- manage adverts to control the time, location where ads appear, and track the number of ads including our adverts on other websites or social media
- enable us to use search tools, such as searching for learning courses
- control the amount, time and page location where advertising may appear
- enable the use of social media functionality, such as sending a 'tweet' on Twitter or clicking a Facebook 'like'
How to control or delete cookies
Should you wish to control or delete cookies, you can do this through your browser settings. Please be aware that controlling or deleting cookies may impact the functionality of this website. The 'Help' function within your browser should tell you how.
Alternatively, you can visit www.aboutcookies.org which contains comprehensive information on how to control or delete cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your portable device, such as a mobile telephone, iPad, smartphone, tablet, you will need to refer to your handset manual.
Checking you are happy to accept cookies
The list of cookies
Below is a list of the cookies set on the UCAS website by type, lifespan, who set it, and its purpose. Please use the scroll bar under the table to view the full contents of the final column.
Name of cookie (and its privacy notice if third party) Type of cookie If persistent, lifespan of the cookie UCAS (first party) or third party, and who set it Purpose of the cookie
Visual Website Optimizer (VWO)
_vis_opt_exp_EXPERIMENT_ID_goal_GOAL_ID (generated when a goal is made)
_vis_opt_test_cookie (generated to detect if the cookies are enabled or not on the browser of the user)
_vis_opt_exp_EXPERIMENT_ID_combi (generated when users reach a particular combination. This makes sure that users see the same variation that they saw earlier when they visited the page)
_vis_opt_exp_EXPERIMENT_ID_exclude (generated when a user has been excluded from a campaign)
_vis_opt_exp_EXPERIMENT_ID_split (generated during a Split URL test)
_vis_opt_s (detects if the user is new or returning to a particular campaign)
_vis_opt_out (indicates that the visitor is not part of the campaign)
_vwo_uuid (makes sure that a visitor is always served the same version on every visit to a campaign page and to send segmentation data (for reports segmentation). Allows you to track visits and conversions accurately. If you have the campaign running on multiple domains, you will notice campaign specific UUID values)
All third party set VWO
Persistent and session Up to two years
Set by Google
Track the usage of pages and services.
Set by Twitter
Used for the 'tweet' button.
Set by Facebook
Used for the Facebook 'like' button.
Cookie name is set by study created in Userzoom so will vary depending on study
Persistent Length of user study, up to 20 days
Set by Userzoom
This is the software we use to run remote user testing.
Set by AdTech
Controls the time and locations where ads appear, tracks the number of ads on our website and enables those ads to work on mobile devices such as smartphones or tablets.
Set by Buto TV
Used to track the user's progress through our ucas.tv site, provided by Buto TV. CSPSESSIONID-SP-443-UP- Session n/a
Set by Eventsforce
Used on ucasevents.com to keep a user's browsing session open on our server.
JSESSIONID / JSESSIONID-GTTRAPPLY
Please note: You will not be able to use Apply and Track if you disable this cookie.
Session n/a First party Used by UCAS Apply and Track services to keep a user's browsing session open on our server. Once the user signs out, or the session times out, the information in the cookie is no longer used.
Please note: You will not be able to use Track if you disable this cookie.
Session n/a First party Used by Track for user authentication.
Session n/a First party Used by Track to view the desktop version on a mobile device.
Session n/a First party Used by Track to store the session ID.
Session n/a First party Used by Track to prevent Cross Site Request Forgery (CSRF) attacks.
Session n/a First party Used by the Provider section of the website to keep a user's browser session open on our server. Once the user signs out, or the session times out, the information in the cookie is no longer used.
Session n/a First party Used by the site to remember that users have agreed to use our site along with its associated cookies.
Persistent 60 days First party Denotes if the user wishes to use BrowseAloud for viewing PDF documents. __ba_simp_setting Session n/a First party Controls some internal toolbar logic. UcasSessionId Session n/a First party Used by our website to store the session ID. _baga Persistent n/a Third party / Google BrowseAloud specific Google Analytics cookie. UcasIdentity Session n/a First party Stores the user's identity on behalf of UCAS' single sign-on system.
Persistent Nine months Third party set by Lotame.
Used to ensure that you receive relevant content and advertising.You can edit the information in the anonymous profile that Lotame associates with the device that you use to access digital content by going to their website.
Who we are and how to contact us
UCAS stands for Universities and Colleges Admissions Service and our registered office is Rosehill, New Barn Lane, Cheltenham, Glos. GL52 3LZ.
Whilst we won't be able to provide you with any technical advice in relation to your personal devices, you can contact us in any of the following ways. Please note your call may be recorded for training and quality purposes.
By phone From the UK Overseas UCAS Progress 0371 468 2568 +44 371 468 2568 UCAS Undergraduate 0371 468 0 468 +44 330 3330 230 UCAS Conservatoires 0371 468 0 470 +44 330 3330 232 UCAS Postgraduate (UKPASS) 0371 334 4 447 +44 330 3330 235 UCAS Teacher Training 0371 468 0 469 +44 330 3330 231
By social media (please read our Social media etiquette guidance)