Decisions and impact – the student voice in UCAS
Wednesday 29 April 2020
09:50 - 10:50
Presentation – information giving with time for questions
Open to all
Summary
UCAS connects with nearly one million students each year and hearing their voice and acting upon that is hugely important. This session will explore the differing ways in which UCAS hears and acts based on feedback and engagement with students, as well as recognising the newly formed Student Advisory Group as a formal forum for decisions to be made.
Learning outcomes
- Understand how powerful and impactful listening to customers is.
- See examples of a clear engagement strategy in action.
- Key take-aways of how students feel about the journey into HE.