Managers and Directors in Retail and Wholesale

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.


New workers

New workers start around £17,782. Normal pay is £31,152 per year.
Highly experienced workers can earn up to £72,164.

Available jobs

In the past year there were 363,079 vacancies for this type of job


Projected job growth over the next 8 years

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

  • Authorises payment for supplies received and decides on vending price, discount rates and credit terms.

  • Oversees the maintenance of financial and other records and controls security arrangements for the premises.

  • Ensures customer complaints and queries regarding sales and service are appropriately handled.

  • Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.

  • Liaises with other staff to provide information about merchandise, special promotions etc. to customers.

  • Appoints staff, assigns tasks and monitors and reviews staff performance.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Business Development

  • Sales Management

  • Selling Techniques

  • Key Performance Indicators (KPIs)

  • Marketing

  • Customer Relationship Management

  • Sales Prospecting

  • Business To Business

  • Account Management

  • Finance

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Sales

  • Customer Service

  • Communication

  • Management

  • Leadership

  • Self-Motivation

  • Operations

  • Coaching

  • Negotiation

  • Planning

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.