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IT Operations Technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Wages

New workers
AVERAGE
Experienced
£ 18,019
£ 30,395
£ 48,117

New workers start around £18,019. Normal pay is £30,395 per year. Highly experienced workers can earn up to £48,117.

Available jobs

In the past year there were 112,690 vacancies for this type of job

2.50%

Projected job growth over the next 8 years

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Acts as a liaison between users, outside suppliers, and other technical teams.

  • Performs server backup and recovery operations and restarts systems following outages.

  • Identifies problems, agrees remedial action and undertakes emergency maintenance if required.

  • Analyses systems and makes recommendations to improve performance.

  • Schedules and performs system maintenance tasks, such as loading user applications, programs and data.

  • Configures and sets up new server systems.

  • Administers, monitors and supports internal/external networks, servers, email, database and security systems.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Data Engineering

  • SQL (Programming Language)

  • Python (Programming Language)

  • Microsoft Azure

  • Extract Transform Load (ETL)

  • Amazon Web Services

  • Data Warehousing

  • Project Management

  • Agile Methodology

  • Data Analysis

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Communications

  • Management

  • Customer Service

  • Operations

  • Problem Solving

  • Detail Oriented

  • Troubleshooting (Problem Solving)

  • Planning

  • Leadership

  • Self-Motivation

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.

Routes to this career

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