Air Travel Assistants

Air travel assistants issue travel tickets and boarding passes, examine other documentation, provide information and assistance at airport terminals and look after the welfare, comfort and safety of passengers travelling in aircraft.


New workers
£ 7,113
£ 21,211
£ 37,057

Available jobs

In the past year there were 63,283 vacancies for this type of job

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.

  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.

  • Sells duty-free goods during the flight.

  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.

  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.

  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.

  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Working With Children

  • Passenger Service

  • Manual Handling

  • Special Needs Children

  • Passenger Transport

  • School Transport

  • Numeracy

  • Basic First Aid

  • Child Safeguarding

  • Online Auctions

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Communication

  • Customer Service

  • First Aid

  • English Language

  • Positivity

  • Management

  • Operations

  • Patience

  • Interpersonal Communications

  • Professionalism

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.