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Leisure and Travel Service Occupations

Job holders in this unit group perform a variety of leisure and travel service occupations.

Wages

New workers
AVERAGE
Experienced
£7,094
£22,017
£38,853

New workers start around £7,094. Normal pay is £22,017 per year.
Highly experienced workers can earn up to £38,853.

Available jobs

In the past year there were 20,059 vacancies for this type of job

5.43%

Projected job growth over the next 8 years

Related courses

People work towards these careers by taking these courses at college and uni.

What they do most days?

  • Serves food and beverages to passengers.

  • Makes announcements to passengers and deals with enquiries.

  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.

  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.

  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.

  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.

  • Makes local arrangements at stopover points for food and accommodation.

  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries.

  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

Hard Skills

Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Upselling

  • Calculations

  • Restaurant Operation

  • Selling Techniques

  • Front Office

  • Technical Standard

  • Service Delivery Framework

  • Booking (Sales)

  • Conflict Resolution

  • Risk Analysis

Soft Skills

Soft skills can be self-taught and usually do not necessitate a certain completed level of education.

Skills are ranked based on the number of job adverts that list them as required skills.

  • Customer Service

  • Communication

  • Reservations

  • Management

  • Sales

  • Detail Oriented

  • English Language

  • Operations

  • Organizational Skills

  • Interpersonal Communications

How do I get a job like this?

People in these types of job started their career paths after studying courses like the ones below.