Search
Information and advice pages
- Search All
- 488 results
- Page 1 of 25
Filters
Contact Us
There's several ways to get in touch with UCAS as a business – see below to find the best way to contact the right person, depending on your enquiry.
Contacts for UCAS providers
Following a review of the structure of our customer-facing teams, we have created a new model for engaging with providers, which focuses on customer success.
Compliments and complaints
How to contact us if you've received excellent service, or if you need to make a complaint.
Creating my new account with UCAS
If you have registered a UCAS account but do not yet have any permissions to access UCAS services or are having difficulty with your account, you can contact our customer services team who will be able to help.
Exhibitor Frequently Asked Questions
We hope the answers to your questions are below but if you need to get in contact please email eventssales@ucas.ac.uk
Get involved — tell us your details
Sign up today if you're happy for us to contact you from time to time, inviting you to take part in focus groups, surveys and polls.
How can we help?
Having trouble with something on your application? Search our FAQs to see if you can find an answer to common issues people contact us about, or find out how to get in touch below.
How can we support ‘A Million’ good decisions?
Courteney Sheppard, Head of Customer Contact, UCAS and David Penney, Director of Marketing, UCAS
Making changes to your application after you apply
You can make some changes to your application yourself, and for others you either contact the universities and colleges, or you contact us.
Making changes to your UCAS Conservatoires application
You can change some of your application details in Track, and other things you'll need to contact us about. Find out how to make changes here.
Processing and using revised grades
Once applicants have received revised grades they may contact you regarding their previous firm choices which were made unsuccessful (REJ) or had changed course offers (UCC) to find out if you will be willing to reconsider them.
Supported internships
Facts about supported internships: who's eligible, how the study programme works, and who to contact for more information.
Suspending or withdrawing from your full-time studies
If you decide to suspend or withdraw from your full-time studies, you need to contact Student Finance England and let your university or college know as soon as possible. Content provided by Student Finance England.
Taking a break or withdrawing from your postgraduate studies
If you decide to take a break or withdraw from your studies, you need to contact Student Finance England and let your university or college know as soon as possible. Content provided by Student Finance England.
#BelongAtUni competition Ts & Cs
These are the terms and conditions for the #BelongAtUni competition.