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How can we help?

Having trouble with something on your application? Search our FAQs to see if you can find an answer to common issues people contact us about, or find out how to get in touch below.

How to become a firefighter

Firefighting isn't just about putting out flames. Here’s what’s really involved and what it takes to become one.

How to become a pilot

Being a pilot is a fantastic job for people who enjoy responsibility, technology, meeting people and the excitement of flying a commercial aircraft.

How to become a police officer

Dealing with criminals on a daily basis, unsociable hours, and dangerous scenarios – becoming a police officer is genuinely challenging, but that’s also what can make it so rewarding.

How to become a social worker

Social workers offer support to those most in need, whether it’s a family under pressure or a person with a physical or learning disability trying to live independently.

How to become an accountant

Think accountancy is all about number-crunching? Think again! There’s far more to being an accountant than just figures.

How to identify your transferable skills

If you’re applying for a job but don’t have any, or much, professional experience, it can be tricky to know what to include on your CV. But any life experience you have will be valuable when applying for a job or apprenticeship – it’s how you talk about that experience that matters.

How to open a UK bank account

As an international student one of the most important things you'll need to sort out is opening a UK bank account. This can sometimes be a lengthy and complicated process so here are the things you'll need to understand to get this off your to do list fast!

How to start a personal statement: The attention grabber

The personal statement is your opportunity to talk about you, and why you want to enrol on a particular course. But how do you start it strongly? Read our advice below on what to include, what not to do, and how to approach it.

How to write a cover letter

Why is a cover letter important, and what should you say in yours? Make the right impression with our tips and examples.

How to write a CV

Your CV is an essential part of getting a job. It’s the first thing an employer or a recruiter will see of you, so you want to make a good impression.