Direct contact service

Our direct contact service is designed to help you find a university or college place, if things don’t go to plan.
Relevant to

Here are some of the most frequently asked questions about our direct contact service.


Remember, choosing the right course and university or college is a very important decision – you’ll be investing a lot of time, money, and effort, and it can be difficult to change if you’re not satisfied. The university or college must ensure you that you have all the information you need to make an informed choice under consumer protection legislation.